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Service Delivery Manager

1 miesiąc temu


Wrocław, Województwo dolnośląskie, Polska Sidel Pełny etat

Service Delivery Manager

About the Role

We are seeking a skilled Service Delivery Manager to join our team in Wroclaw. As a key member of our sales and service team, you will be responsible for driving sales growth and optimizing customer performance.

Key Responsibilities

  • Develop and implement sales strategies to grow services revenue
  • Collaborate with the after-sales team to ensure customer production lines are optimized
  • Identify and propose new services that add value to customers and are profitable for Sidel
  • Sell and negotiate Sidel's services portfolio
  • Plan and coordinate customer contacts, visits, and promotions
  • Provide market and competitor analysis, forecasts, and reports to stakeholders
  • Lead a team and develop required competencies
  • Ensure outstanding and overdue payment performance in your region

Requirements

  • Experience in B2B after-sales
  • Deep knowledge of beverages equipment and market
  • Ability to travel more than 50%