Service Operations Manager

2 dni temu


Wrocław, Województwo dolnośląskie, Polska Fluke Pełny etat

About the Role:

We are seeking a highly skilled Service Manager to lead our EMEA team in delivering exceptional service solutions to our customers.

Your Key Responsibilities:

  • Manage and supervise a team of experienced engineers based in the UK, Italy, and Spain, overseeing their activities, resources, and work.
  • Serve as the primary point of contact for our sales team in the region, communicating their needs and providing adequate support.
  • Execute orders in the backlog, monitoring progress, prioritizing tasks, and ensuring high-quality work.
  • Manage daily team activities, including planning, organizing, and controlling team performance.
  • Implement our 'Performance for Growth' and 'Development for Growth' strategies, driving business goals, team competencies, and growth.
  • Oversee the management of measuring equipment, including maintenance, condition checking, and conservation.
  • Approve overtime and expenses, ensuring consistency with plans, controlling overtime, and ensuring timeliness.
  • Work with our Salesforce system and S&D, managing data, generating reports, and monitoring team performance.
  • Create and maintain a healthy and productive work environment, promoting collaboration and employee engagement.
  • Participate in strategic planning and decision-making regarding the region.
  • Maintain the highest standards of professionalism and work ethics, adhering to our company's principles and procedures.

About Your Team:

Our EMEA service team is based in the UK, Italy, and Spain, operating in a dynamic international environment within a renowned company known for its excellence.

As a leader, you will be surrounded by experienced colleagues passionate about their work and eager to share their expertise.

Our international projects offer a unique opportunity to work with sophisticated machinery, providing invaluable experiences and challenges.

About You:

We are looking for a candidate with a University Degree (Master) in preferred fields like Mechanical, Power, electronics/electrical.

Proficiency in English language is essential, along with experience in team management and high capabilities in condition monitoring, vibration analysis, and reliability.

A full driving license and passport are also required, along with a high level of flexibility and availability for work away from home.

About Our Company:

Fluke is a renowned company boasting an established brand for providing high-quality products and services, solutions that can make a difference for our customers.

Our company culture is diverse and encourages new ideas, with attractive employment conditions, flexibility, and a package of benefits.

At Fluke, we offer opportunities to develop and progress within the company, with access to unique knowledge, skills, and training to support personal growth and continuous development.



  • Wrocław, Województwo dolnośląskie, Polska Fluke Pełny etat

    Service Operations ManagerThe Service Operations Manager will lead a team of experienced engineers in the EMEA region, responsible for managing and supervising team activities, coordinating with the sales team, and overseeing work quality. Key responsibilities include executing orders, monitoring progress, and implementing strategies for growth and...


  • Wrocław, Województwo dolnośląskie, Polska Fluke Pełny etat

    About the Role:We are seeking a highly skilled and experienced Service Operations Manager to lead our EMEA team. As a key member of our organization, you will be responsible for managing and supervising a team of engineers based in the UK, Italy, and Spain.Responsibilities:Manage and coordinate team activities, resources, and work.Serve as the primary point...

  • Service Operations Manager

    1 tydzień temu


    Wrocław, Województwo dolnośląskie, Polska Fluke Pełny etat

    Job Summary:We are seeking a highly skilled Service Operations Manager to lead our EMEA team. As a key member of our organization, you will be responsible for managing and supervising a team of experienced engineers based in the UK, Italy, and Spain.Key Responsibilities:Manage and coordinate team activities, resources, and work.Serve as the primary point of...


  • Wrocław, Województwo dolnośląskie, Polska Smith+Nephew Pełny etat

    Smith & Nephew is a leading medical device company with a mature IT operating model. Our AMS Service Delivery function works in conjunction with our AMS service provider and other IT service verticals. We have invested in digitalization and automation of Manufacturing, Quality & Regulatory operations.As part of our leadership team, we are seeking a Service...


  • Wrocław, Województwo dolnośląskie, Polska Prologis Pełny etat

    Job Title: Facilities Operations ManagerAt Prologis, we're looking for a skilled Facilities Operations Manager to join our team in Wroclaw. As a key member of our team, you'll be responsible for providing exceptional service to our customers, ensuring the smooth operation of our facilities, and maintaining a safe and healthy work environment.Key...


  • Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Job SummaryWe are seeking a Senior Manager to lead our Insurance Operations teams in Wrocław, Poland. This is a critical role that will oversee teams providing Underwriting Support Services to the Americas region.Main Responsibilities• Oversee multiple Insurance Operations teams responsible for Underwriting Support Services like policy maintenance, data...


  • Wrocław, Województwo dolnośląskie, Polska Unit4 Pełny etat

    Job Title: Cloud Operations ManagerJob Summary:Unit4 is seeking a highly skilled Cloud Operations Manager to oversee the daily operations of our cloud environments. As a key member of our team, you will be responsible for ensuring the high availability, optimal performance, and security of our cloud services.Key Responsibilities:Lead and Mentor a Team: Lead...

  • Customer Service Manager

    2 tygodni temu


    Wrocław, Województwo dolnośląskie, Polska 3M Pełny etat

    Job Title: Regional CSO ManagerJob Summary:3M is seeking a highly skilled Regional CSO Manager to lead our customer service operations in the region. As a key member of our team, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.Key Responsibilities:Manage a team of customer service...


  • Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Job Title: Senior Manager – Insurance OperationsWe are seeking a highly skilled and experienced Senior Manager to lead our Insurance Operations team. As a key member of our organization, you will be responsible for overseeing multiple teams that provide underwriting support services to the Americas region.Key Responsibilities:Oversee the workflow of...

  • Deputy Manager

    2 tygodni temu


    Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Job Title: Deputy Manager - Insurance OperationsAXA XL is seeking a highly skilled Deputy Manager to join our Insurance Operations team. As a Deputy Manager, you will play a key role in supporting stakeholders, customers, and team members, while leading Shared Service initiatives and developing wider business aims within the teams.Key...


  • Wrocław, Województwo dolnośląskie, Polska Smith+Nephew Pełny etat

    Job Title: IT Service Delivery ManagerSmith+Nephew is seeking an experienced IT Service Delivery Manager to join our team. As a key member of our IT organization, you will be responsible for managing the day-to-day support operations for our global applications management systems (AMS).Key Responsibilities:Manage incident management, change management,...


  • Wrocław, Województwo dolnośląskie, Polska Prologis Pełny etat

    Job Title: Facility ManagerPrologis is a global leader in logistics real estate, owning, managing, and developing high-quality properties in vibrant centers of commerce. Our portfolio spans approximately 72 million square meters across 19 countries. We partner with some of the world's largest brands, including Amazon, BMW, DHL, FedEx, and Pepsi, to provide...


  • Wrocław, Województwo dolnośląskie, Polska Aptitude Software Pełny etat

    About Aptitude SoftwareWe're a company that thrives on complexity, delivering financial control and insights to empower our clients to achieve their strategies and ambitions.With over 20 years of experience, we've served the offices of finance, providing software solutions that provide clarity, confidence, and control.Our team of smart, motivated, and...

  • Deputy Manager

    2 tygodni temu


    Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Job Title: Deputy Manager - Insurance OperationsAs a Deputy Manager, you will play a key role in supporting stakeholders, customers, and team members. Your responsibilities will include leading Shared Service initiatives, developing business aims, and communicating effectively with stakeholders at all levels of seniority.Key Responsibilities:Leading a team...


  • Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Job SummaryWe are seeking a highly skilled Senior Manager to lead our Insurance Operations teams. The successful candidate will be responsible for overseeing multiple teams that provide underwriting support services to the Americas region.Key ResponsibilitiesOversee the workflow of multiple tasks and maintain a detailed understanding of the status of various...


  • Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Deputy Manager – Insurance OperationsWroclaw, PolandAs a Deputy Manager, you will be responsible for leading Shared Service initiatives and developing wider business aims within the teams. Effective communication is crucial, requiring the ability to have robust, fair, and open conversations with stakeholders at all levels of seniority.You will be...


  • Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Deputy Insurance Operations ManagerWroclaw, PolandAs a Deputy Manager, you will be responsible for managing teams, leading Shared Service initiatives, and developing business aims. Effective communication is key, requiring robust, fair, and open conversations with stakeholders at all levels of seniority.You will oversee European teams focused on supporting...


  • Wrocław, Województwo dolnośląskie, Polska Aptitude Software Pełny etat

    About UsAptitude Software is a leading provider of financial control and insights to empower our clients to achieve their strategies and ambitions.We are proud of our growing team of smart, motivated and passionate people, and believe diverse experiences and perspectives build stronger teams and better solutions.Our company has served the offices of finance...


  • Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Job SummaryWe are seeking a highly skilled Senior Manager to lead our Insurance Operations team. The successful candidate will be responsible for overseeing multiple teams that provide underwriting support services to the Americas region.Key ResponsibilitiesOversee the workflow of multiple tasks and maintain a detailed understanding of the status of various...

  • Service Delivery Manager

    2 tygodni temu


    Wrocław, Województwo dolnośląskie, Polska Sidel Pełny etat

    Service Delivery ManagerAbout the RoleWe are seeking a skilled Service Delivery Manager to join our team in Wroclaw. As a key member of our sales and service team, you will be responsible for driving sales growth and optimizing customer performance.Key ResponsibilitiesDevelop and implement sales strategies to grow services revenueCollaborate with the...