Deputy Insurance Operations Manager
5 dni temu
Deputy Insurance Operations Manager
Wroclaw, Poland
As a Deputy Manager, you will be responsible for managing teams, leading Shared Service initiatives, and developing business aims. Effective communication is key, requiring robust, fair, and open conversations with stakeholders at all levels of seniority.
You will oversee European teams focused on supporting Underwriters, performing front-to-end activities throughout the post-bind life-cycle policy processes, and engaging in ongoing insurance knowledge development.
This is a fantastic opportunity to lead 2-3 teams, progress, and grow within a fast-growing company.
Responsibilities
- Leading a team as a second-line manager
- Managing, mentoring, and developing a team
- Ensuring desired SLAs are achieved
- Managing business relations with stakeholders
- Driving stakeholder meetings to discuss performance
- Controlling and monitoring reports, with prompt handling of exception items
- Prompt and accurate resolution of data quality issues
- Ensuring processes and procedures are met and adhered to
- Continuously improving processes and proposing ideas to relevant contacts
- Developing and maintaining relationships with AXA XL teams
- Effectively supporting the transition of new and existing work into teams
- Driving a culture of Continuous Improvement and learning
Requirements
- University degree
- Fluency in Business English and French (at least C1 level)
- Proven experience as a team leader
- Proven experience in stakeholder management and transition processes
- Excellent data processing skills
- Compelling problem-solving skills
- Computer literate
- Inquisitive mind with analytical thinking skills
- Good organizational skills and attention to detail
- Excellent people skills
About AXA Group
AXA XL is a division of AXA, providing re/insurance solutions for mid-sized companies, multinationals, and individuals. We combine a comprehensive capital platform, data-driven insights, leading technology, and the best talent to deliver top client service across various lines of business.
We partner with those who move the world forward, using an innovative and flexible approach to risk solutions.
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