Senior Manager – Insurance Operations Lead
3 tygodni temu
Job Summary
We are seeking a highly skilled Senior Manager to lead our Insurance Operations team. The successful candidate will be responsible for overseeing multiple teams that provide underwriting support services to the Americas region.
Key Responsibilities
- Oversee the workflow of multiple tasks and maintain a detailed understanding of the status of various tasks owned by Middle Office, Underwriters, Brokers, and AXA XL internal network and fronting partners around the world.
- Provide superior customer service to all internal and external stakeholders, and ensure the same high customer service standards are upheld by all colleagues.
- Ensure processes, procedures, and SLAs are met and adhered to, while considering the wider company aims.
- Manage the teams through regular communication, training, coaching, and appraisals reviews.
Requirements
- University degree in business, insurance, finance, economy, or management.
- Fluent Business English as a must, additional language can be an added value.
- Proven experience in insurance business and stakeholder management.
- Proven experience in leading large teams and providing services to different customers.
About AXA Group
AXA Group is a leading insurance company that provides a wide range of services to individuals and businesses. We are committed to delivering top-notch customer service and innovative solutions to our clients.
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