Deputy Manager – Insurance Operations Role

1 tydzień temu


Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

Leading a team as a second line manager, you will be responsible for managing, mentoring, and developing a team to ensure desired SLAs are achieved. Managing business relations with stakeholders and driving stakeholder meetings to discuss performance are also key aspects of this role.

Controlling and monitoring reports, handling exception items, and resolving data quality issues promptly are essential skills for this position. Ensuring processes and procedures are met and adhered to, and looking for ways to continuously improve processes are also key responsibilities.

This role will also involve developing and maintaining relationships with AXA XL teams within the immediate office and across branches, as well as supporting the successful transition of new and existing work into the teams from across AXA XL, in line with Global Operations strategies.

Key Requirements:

  • University degree
  • Fluency in Business English and French (both spoken and written) is a must (at least C1 level)
  • Proven experience on team leader position
  • Proven experience in stakeholder management and transition processes is a must.
  • Proven experience in insurance business would be advantageous.
  • Excellent data processing skills
  • Compelling problem-solving skills
  • Computer literate including Microsoft Outlook, Word, Excel, PowerPoint and other commonly used software
  • Inquisitive mind with compelling analytical thinking skills
  • Good organizational skills and excellent attention to detail
  • Excellent people skills; communicative and open to new challenges

About AXA Group

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals, we don't just provide re/insurance, we reinvent it.



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