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Service Operations Manager

1 miesiąc temu

Wrocław, Województwo dolnośląskie, Polska Fluke Pełny etat
Fluke Service Operations Manager

We are seeking a highly motivated and experienced Service Operations Manager to join our EMEA team. This is an exciting opportunity for a professional with a strong background in team management, condition monitoring, and vibration analysis.

About the Role:

The successful candidate will be responsible for managing and supervising a team of engineers based in the UK, Italy, and Spain. Key responsibilities include:

  • Coordinating activities, managing resources, and overseeing work
  • Serving as the primary point of contact for the sales team from the region
  • Executing orders in the backlog, monitoring progress, prioritizing tasks, and ensuring quality of work
  • Daily management of the team, including planning, organizing, and controlling team activities
  • Implementing strategies to achieve business goals, develop team competencies, and promote growth
  • Managing measuring equipment, including maintenance, condition checking, and ensuring equipment conservation
  • Approving overtime and expenses, ensuring consistency with plans, controlling overtime, and maintaining timeliness
  • Working with the Salesforce system/S&D, managing data, generating reports, and monitoring team performance
  • Creating and maintaining a healthy and productive work environment, promoting collaboration, and employee engagement
About You:

To be successful in this role, you will need:

  • A University Degree (Master) in a preferred field such as Mechanical, Power, or electronics/electrical engineering
  • Proficiency in English language
  • Experience in team management, condition monitoring, and vibration analysis
  • High capabilities in reliability and knowledge of industrial equipment
  • A full driving license and passport
  • High level of flexibility and availability for work away from home
What We Offer:

As a Service Operations Manager at Fluke, you can expect:

  • An attractive salary of £60,000 - £80,000 per annum, depending on experience
  • A chance to work with a high-performing EMEA team dedicated to growing and developing services for customers
  • Access to unique knowledge, skills, and training to support personal growth and continuous development
  • An excellent working culture within a diverse team that welcomes new ideas
  • Attractive employment conditions, including flexibility and a package of benefits
  • Opportunities to develop and progress within the company