Account Delivery Leader

24 godzin temu


Wrocław, Województwo dolnośląskie, Polska skills matter sp. z o. o. Pełny etat
Account Delivery Leader

Our client, a leading independent IT and Finance and Accounting services company, is seeking an experienced Account Delivery Leader to join their team. As a key member of the organization, you will be responsible for overseeing the delivery of finance and accounting services to designated client accounts.

Key Responsibilities:
  • Manage client relationships and ensure top-notch service delivery
  • Implement process enhancements and lead F&A process evolution
  • Oversee day-to-day operations of finance and accounting services
  • Monitor and ensure adherence to service level agreements and key performance indicators
  • Promptly address and resolve any issues or discrepancies in service delivery
Requirements:
  • Bachelor's degree in finance, accounting, Business Administration, or a related field; MBA or CPA preferred
  • Minimum of 10 years of experience in finance and accounting service delivery management, preferably in a BPO environment
  • Proven track record of managing client relationships and delivering high-quality services
  • Experience in driving process transformation and continuous improvement initiatives
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Proficiency in financial software and tools
  • C1 English skills
What We Offer:
  • Employment in a thriving location, collaborating with inspiring individuals from around the globe
  • Full-time position with a reputable international company, offering a permanent contract
  • Joining a rapidly growing, innovative, and high-performing team within a diverse and global organization
  • Competitive salary package based on experience and qualifications
  • Opportunities for personal and professional growth within the company through engaging projects
  • Modern and inclusive workspace with an open-door policy
  • Access to technical and soft skill training, as well as certification programs, to enhance skills and learn from experienced colleagues
  • Benefits such as private medical care, social benefits, life insurance, fitness programs, language classes, relaxation areas, and sports communities


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