CRM Coordinator

6 dni temu


Warszawa, Mazovia, Polska Jti GBS Poland Sp. z o.o. Pełny etat

CRM Coordinator - Koordynator /-ka ds. CRM


66_1180824401

Obowiązki

  • CRM campaign management based on consumer insights, business objectives and marketing strategies
  • Ensure planning, management, monitoring/analysis and continuous improvement of CRM campaingscampaigns, including email/SMS marketing and consumer onboarding campaigns
  • Monitoring and assess the effectiveness and accuracy of new campaigns
  • Create and manage consumer segments and targeting inline with global guidelines and localization objectives
  • Manage consumer data base and implement marketing automation 
  • Identify and implement improvements to customer relationship processes, enhancing operational efficiency and customer satisfaction
  • Analyze customer data and trends to identify areas of improvement for targeted marketing campaigns
  • Recommend solutions to improve customer experience
  • Prepare reports to present findings to stakeholders
  • Plan and control the budget
  • Work closely with internal Brand, Consumer Activation, Sales, Finance, Legal HQ/ DBU and IT teams, as well as with 3rd parties, digital agencies, web and software developers 

Wymagania

  • University degree in business, marketing, economics or IT
  • Min. 2 years of CRM experience: professional experience in execution of CRM strategist, lifecycle and retention campaigns within agency or at retail/FMCG    
  • English - very good (both verbal and written)    
  • Knowledge of digital marketing principles and analytical thinking   
  • Strong analytical skills with experience in data analysis tools
  • Experience with CRM tools e.g.  ACS (Adobe CamaignCampaign Standards), CDP (Consumer Data Platform, UTM Tool)   

Oferujemy

  • Full-time employment contract
  • Professional onboarding during your first months at JTI
  • Individual approach to your development plan including certified trainings organized by both external and internal trainers
  • Opportunity to work in open atmosphere in modern office in a group of team-players
  • Attractive package of benefits, including among others: private healthcare, sport-card, life insurance, pension plan (when you are here, check our cafeteria system)
  • Work in a 50/50 hybrid system model

Źródło: Jti/Praca

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