Store Manager FO Szczecin
7 miesięcy temu
PURPOSE & IMPACT ON ORGANIZATION:
You contribute to the store profitability by:
- Meeting or exceeding store sales and profit targets
- Managing all resources within the store to provide a leading consumer experience
- Driving the proper execution of established policies, procedures, initiatives, and directives
KEY RESPONSIBILITIES:
- Takes ownership of Store KPIs and ensures team are aware of KPIs and how they contribute to maximize sales and minimize loss
- Address identified improvement areas in the store, involving the District Manager or other Retail Back Office partners as needed
- Lead the service standards CONNECT-ENGAGE-INSPIRE by example, maximizing the amount of time spent selling and leading team members on the sales floor
- Schedule staff to properly serve consumers, drive sales and execute tasks
- Ensure the legal and financial integrity of the store
- Be a Brand advocate, ensure in-store Brand execution according to established standards and directives
- Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge
- Lead the team and improve how to connect our consumers to relevant digital and omnichannel tools to provide a seamless shopping experience for Consumers
- Manage all store operations in a systematic and efficient manner, as per established policies and procedures
- Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
- Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis
- Ensure cash register transactions are processed quickly and accurately and all applicable loss prevention policies and procedures are followed
- Comply with all operational policies and procedures and ensure the store team members also comply
- Implements improvements to operations and processes contributing to the performance of the store
- Always work with a team-first mindset, fully respecting all colleagues and actively contribute to making your workplace an inclusive and welcoming environment for all
- Manage the recruitment and training of store team members
- Ensure all HR policies and procedures are adhered to
- Create a high-performance culture by leading and coaching team, setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance
- Identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
Skills & Experience:
- Minimum 2 years working experience in a sports and/or fashion customer- and/or commercial-focused retail environment
- At least 1 year experience as Store Manager or at least 18 months experience in store management team
- Excellent communication skills
- Ability to coach and develop colleagues
- Focus on processes and consumer
- Fluent Polish and English knowledge
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