L1 Agent with German

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.Due to natural growth, we are increasing the size of our Customer Support...

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.Due to natural growth, we are increasing the size...

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Due to natural growth, we are increasing the size of our Customer Support...

Description The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. Technical Support Specialist - L1...

1st Level Agent with GermanYour responsibilities Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests ...

B2/C1 language skills level for German and B2 language skills level for English. Good use of PC and basic knowledge of networking technologies. Customer orientation and attention to detail. High problem-solving capacity. Excellent communication skills. Previous experience in customer service will be considered a plus. The Advisor I, Technical Support...

about-project : The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client’s technical products or services by answering questions and solving problems involved in their use. responsibilities : Provide...

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way over 75 million individuals worldwide bank and shop in this hyper-connected, customer-focused world. Join us in linking individuals to commerce in this crucial, gratifying position. Due to organic expansion, we are expanding our Customer Support...

Description We are looking for a natural, detail-oriented problem-solver and troubleshooter, who will take ownership and provide resolution to escalated cases. Provide coaching and guidance to L1 support staff. Support Team Leaders and Manager. Essential Functions/Core Responsibilities : Onboarding (First Month ): Collaborate with Level 1...

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools,...

2nd Level Service Desk Agent with German Miejsce pracy: Szczecin Technologies we use Operating system Windows Your responsibilities Provides proactive user helpdesk services to inbound customer service requests.Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with...

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources,...

Description We are looking for a natural, detail-oriented problem-solver and troubleshooter, who will take ownership and provide resolution to escalated cases. Provide coaching and guidance to L1 support staff. Support Team Leaders and Manager. Essential Functions/Core Responsibilities :   Onboarding (First Month ):     ...

Customer Service Specialist with GermanYour responsibilitiesProviding User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests Providing detailed information on all performed activities to the next appropriate level...

Customer Service Specialist with German Miejsce pracy: Szczecin Your responsibilities Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests Providing detailed information on all performed activities to...

Customer Service Specialist with GermanYour responsibilities Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests ...

Your responsibilities You take customer enquiries by phone, email, chat or via our social media channels and process them independently You advise our customers on their questions about orders and products You work closely with our Logistics, Marketing and Purchasing departments Our requirements Written and spoken German (C1) Service-oriented, independent...

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Due to continued growth, we are looking for a Customer Service...

Your responsibilitiesYou take customer enquiries by phone, email, chat or via our social media channels and process them independentlyYou advise our customers on their questions about orders and productsYou work closely with our Logistics, Marketing and Purchasing departmentsOur requirementsWritten and spoken German (C1)Service-oriented, independent working...

Your responsibilitiesYou take customer enquiries by phone, email, chat or via our social media channels and process them independentlyYou advise our customers on their questions about orders and productsYou work closely with our Logistics, Marketing and Purchasing departmentsOur requirementsWritten and spoken German (C1)Service-oriented, independent working...