Aktualne oferty pracy związane z Customer Service National Accounts Specialist - Warsaw - Brambles
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Arrow Electronics, Inc. | NetApp Engineer | polska
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Performance Marketing Expert
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Customer Service National Accounts Specialist
8 miesięcy temu
Description
Dbamy o naszych pracowników, CHEP znalazł się na liście Top Employer w Polsce, a także na liście Global Top Employer wśród 15 innych firm. Nasi pracownicy najbardziej cenią sobie możliwości rozwoju, jakie daje im CHEP, możliwość pracy w międzynarodowych projektach, możliwość zdobycia doświadczenia w różnych działach wewenątrz firmy. Wszystko to w naprawdę miłym i przyjaznym środowisku, które chcemy, abyś czuł od początku swojej przygody z nami. W tym roku znaleźliśmy się na #3 miejscu wśród najbardziej zrównoważonych firm na świecie
Co oferujemy:
Możliwość rozwijania swoich umiejętności i zrozumienia biznesu w światowej firmie logistycznej Udział w międzynarodowych projektach Możliwość budowania swojej niezależności i odpowiedzialności Wsparcie na każdym etapie kariery Na późniejszym etapie samodzielność w działaniu z realnym wpływem na organizację Atrakcyjne wynagrodzenie podstawowe z premią roczną i benefitami (m.in. dodatek transportowy, prywatna opieka medyczna, karta multisport, dodatkowe ubezpieczenie na życie, 3 dni płatnego urlopu na wolontariat) Świętujemy nasze sukcesy doładowaniem na karte lunchową oraz imprezamiBędziesz wspierać przedstawicieli ds. obsługi klienta w zarządzaniu kontami jako osoba pierwszego kontaktu dla wszystkich połączeń przychodzących (klienci, agenci przekierowujący, centrum obsługi itp.).
Twoje przyszłe wyzwania:
Identyfikowanie przyczyn problemów i zapobieganie ich ponownemu wystąpieniu; Koordynacja zamówień klientów krajowych. Celem jest profesjonalne, szybkie i kompetentne rozwiązywanie zapytań klientów lub prawidłowe przekazywanie ich do innych działów CHEP; Zestawianie i formatowanie miesięcznych raportów, w tym danych i wykresów; Koordynowanie przepływu i przetwarzania nowych kont, w tym monitorowanie postępów; Analiza, strukturyzacja i przygotowanie wszystkich przychodzących zapytań klientów w celu dalszego rozwoju proaktywnych usług dla klientów;Kogo szukamy:
Wykształcenie wyższe 0,5 - 1 roku w dziale sprzedaży i obsługi klienta w firmie usługowej, gdzie analiza i dbałość o szczegóły były kluczowym czynnikiem sukcesu Znajomość pakietu Microsoft Office, w szczególności Excel Praca w zespole obsługi klienta, który koncentruje się wyłącznie na badaniu i analizie danych w celu rozwiązywania problemów. Doświadczenie w bezpośrednim kontakcie z klientem Silne umiejętności językowe - polski i angielski (B1/B2)Preferred Education
BachelorsPreferred Level of Work Experience
Less than 1 yearRemote Type
Hybrid RemoteWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at
