Coordinator, Customer Order Management with Swedish
2 tygodni temu
Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day.
At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference.
We are now looking for an Customer Order Management Coordinator with Swedish for our Customer Service Department Pulp & Water Paper. Selected person will be responsible for correct data entering per each order to ensure correct deliveries and invoices, register and resolve transportation complaints, contacting customers via different communication channels regarding their order, order confirmation, shipment details, cooperating with logistics department.
In this role, you will have the flexibility to organize your work between office and remote, in a hybrid work culture. Our office is located in Gdansk.
Kemira’s Business Service Center in Gdansk, Poland is a multifunction service center with customer service, procurement, finance and administration and IT operations. It is a dynamic and multicultural center that values openness, cooperation and partnership. This role is a maternity cover.
In this role you will be responsible for:
managing Order-to-Cash process through order fulfillment and billing; contacting customers via different communication channels; ensuring the deliveries and customer requirements are properly dealt with; handling complaints and resolving issues; cooperating with internal and external stakeholders; ensuring that the process is followed according to internal policies and targets.What you can expect from us:
stable job in international organization possibility to grow within company’s structures private health care, employees’ benefits high company standards and culture friendly, international atmosphereWhat you’ll bring to the team:
position requires fluent Swedish and English SAP knowledge would be an asset good practical knowledge of MS Office tools very good communication and interpersonal skillsReady to create better every day? Join Kemira
Kemira is a global leader in sustainable chemical solutions for water-intensive industries. We provide the best-suited products and services to improve our customers’ product quality, process, and resource efficiency. Our focus is on pulp & paper, water treatment, and energy sectors. In 2022, Kemira had annual revenue of around EUR 3.6 billion and around 5,000 employees. Kemira is an equal opportunity employer. Kemira’s people sustainability target is to reach the top 10% of cross industry norm for Inclusion by 2025. Kemira shares are listed on the Nasdaq Helsinki Ltd.
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Gdańsk, Polska Kemira Pełny etatKemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day. At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference. We...
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