Field Service Engineer

2 miesięcy temu


Poznań, Polska Loma Systems Pełny etat
Job Description

As a Field Service Engineer, you will be responsible for providing high quality field based technical expertise. The main purpose of this role will be to provide this high level of field-based support direct to customers within the Poland.

Responsibilities:

  • To carry out repairs, on site commissioning, service and calibration of customer's inline inspection equipment to the stated processes and procedures which will also include where required, the provision of on-site customer training.
  • Carry out upgrades and refurbishments on customer site.
  • Handle on site customer queries in a fair and courteous manner.
  • Must be prepared to adapt to all types of environments and comply with local client's health and safety regulations.
  • Completing all necessary paperwork accurately and on a timely basis in accordance with the company procedures.
  • Expected to co-operate by working overtime as and when required.
  • To be part of the on-call standby rota system as required
  • Must be prepared to learn a diverse set of products and continually improve your product knowledge.
  • Provide technical support via phone and email where required

Essential

  • Good Technical Electrical / Electronics skills with a qualification to support this.
  • Experience in a field service role and familiar with all aspects of customer service including commissioning, repairs, and servicing.
  • Good PC literacy
  • Good Organisation skills orientated around reliably delivering what is promised
  • Good methodical approach to problem solving
  • Full driving licence
  • Good customer service skills
  • Flexibility will be required to work overtime including weekends as required
  • A role model of Loma’s behaviours (Hands-on, One Team, Positive Mindset, Deliver on our Commitments, Take the initiative)

 


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