eCommerce Operations Specialist

4 tygodni temu

Warsaw, Polska Mettler Toledo Pełny etat

Our Opening and Your Responsibilities

As a member of our eCommerce Team, you will participate in the development of our customized eCommerce Platforms for our Business Customers from all around the world. You will support the maintenance of the platform and adjust the view and accessibility for end-users customers. 
Your tasks :
  • Act as 1st level support to the business (eg. Content management, activation of features, pricing elements update, product information update, execution of cronjobs, generation of basic reports).
  • Manage day-to-day activities in JIRA.
  • Configurate Console maintenance (Back-Office).
  • Cooperate with Global eCommerce Team during implementation in design and validation of the business requirements, Portal development (preparing data and content of new Portals).
  • Execute testing activities as per current needs (UAT, RGR).
  • Provide basic training to key users of the system.
  • Provide cross system data synchronization.
You will be doing those tasks in  Agile framework  using Kanban and Sprints :)

What You Need to Succeed

  • Experience in e-commerce application/customer support or in a related business.
  • Experience with content management (building content pages).
  • Fluency in English is a must.
  • Basic HTML knowledge.
  • Curiosity and willingness to grow in an e-commerce business.
  • Experience with e-Commerce platforms would be an asset (Hybris, Magento, etc.).
  • Soft skills:  
    • Customer orientation and excellent communications skills.
    • Well-developed interpersonal skills, human oriented and ability to work in a team (remote and multinational).
    • Attention to detail, open mind and precision.
    • Flexibility and ability to adjust to changing priorities.

Our Offer to You

  • Contract of employment [umowa o pracę] (we want you to join us for the long run :) 
  • Annual bonus, 
  • Festive benefits paid in April and December, 
  • Flexible working hours, 
  • Hybrid work model (3 days a week from home), 
  • Medicover medical care with the basic dental package, 
  • Possibility to extend medical care to family members and/or Damian Medical Center, 
  • Life insurance with possible extension for your family members, 
  • Medicover Sport card, 
  • Language courses, 
  • Paid employee referral program, 
  • Wellbeing activities* 
  • Space for your initiatives, charity & CSR actions, and improvement ideas, 
  • Supporting your development through a vast training offer , 
  • Discounts for meals and cosmetics at the Poleczki & Platan Business Park, 
  • A diverse and inclusive workplace. 
*We are focusing on entertainment and supporting your physical and mental health – check out

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