Trust Operations Manager
1 miesiąc temu
Citi Global Wealth is a prestigious department within Citi - one of the world’s largest financial institutions with over 200 years of history. In Wealth, Citi’s Institutional Clients are served with the highest standards of customized approach, cross-border expertise and long-term perspective. Citi Trust has a long heritage of providing fiduciary services in strategic locations across the world. We closely cooperate with teams in Zurich, Jersey Channel Islands, Bahamas, Singapore as well as our Project Team in New York. Below job posting is a great opportunity to become a part of Citi Trust where you can continue your career in fiduciary services area.
Documents Management Centralized Unit (DMCU) Team Leader is responsible for managing teams across EMEA and APAC located in Jersey Channel Islands, Switzerland, Poland as well as Singapore. Team is responsible obtaining, filing and managing Bank Statements, Transactions log and Trust documentation both in paper and electronic form. DMCU Team on daily basis is cooperating with 3rdParty Banks and Financial Institutions as well as Trust Officers within Fiduciary Services.
Due to many opportunities within the team previous experience in process transformation, implementations, project management is a must.
Responsibilities:
Lead the Operations Support department through delegation of tasks and responsibilities for multiple teams
Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as determining staffing needs
Monitor team’s end results, ensuring quality and efficiency and contributes to resource planning, budget management and formulation of procedures
Contribute to development of new techniques, models, and plans within area of expertise
Facilitate alignment of the Operations Support infrastructure through focused technologies and processes
Ensure compliance with government regulations as they pertain to retail accounts serviced through the evaluation and implementation of appropriate control and testing measures
Provide evaluative judgement based on analysis of information and in-depth knowledge of policies and procedures in complicated and unique situations
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and other team members.
Ability to manage teams.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup.
Qualifications:
3-4 years of experience managing a team
Experience in analyzing business requirements, developing test plans, and discrepancy resolution
Ability to work unsupervised and adjust priorities quickly as circumstances dictate
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Proven organization and time management skills
Demonstrated problem-solving and decision-making skills
Consistently demonstrates clear and concise written and verbal communication skills
We offer:
Exposure to a wide range of internal stakeholders as well as to senior management
Excellent global career growth opportunities
International and multicultural work environment
Management supporting balanced and agile work (flexible working hours, home office)
A chance to make a difference with various affinity networks and charity initiatives
Attractive benefits package (Medicover, Multisport, private pension plan, life insurance etc.)
Stable employment based on full-time job contract
#LI-MW2
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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