Customer Service Representative

5 miesięcy temu


Warsaw, Polska U Trust Insurance Agency LLC Pełny etat

About Us:

U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.

Position Overview:

As a Customer Service Representative, you will play a vital role in delivering outstanding service and support to our valued clients. Your exceptional communication skills, attention to detail, and genuine desire to help others will be essential in ensuring our clients' needs are met efficiently and effectively. This position offers the opportunity to work in a dynamic and friendly environment, interacting with clients and colleagues alike.

Responsibilities:

  • Respond promptly to client inquiries and requests received via phone or email.
  • Forward inquiries to the appropriate department when necessary, ensuring timely and accurate resolution.
  • Issue certificates of insurance and verify coverage as needed.
  • Provide accurate information regarding insurance products, coverage options, and policy details.
  • Assist clients with policy renewals, updates, and changes.
  • Process insurance applications, claims, and payments efficiently and accurately.
  • Investigate and resolve customer complaints and concerns with empathy and professionalism.
  • Handle administrative tasks and documentation related to customer interactions.


Requirements:

  • High school diploma or equivalent (Bachelor's degree preferred).
  • Proven customer service experience in a similar role (insurance industry experience is a plus).
  • Excellent communication skills, both verbal and written.
  • Proficiency in Russian or Ukrainian language is required, as this position involves interacting with clients who speak these languages.
  • Strong problem-solving abilities and attention to detail.
  • Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in using computer systems and software for data entry and customer interactions.
  • Friendly, positive, and professional demeanor.

Career Growth:

At U Trust Insurance Agency LLC, we believe in nurturing the potential of our employees. This position offers the opportunity for career growth, with potential pathways to managerial roles or becoming a licensed insurance agent. We provide support and resources for your professional development, including corporate education programs from various vendors to help you achieve your career goals.

Schedule:

The work schedule for this position is Monday to Friday, from 7 am to 3 pm Eastern Time.

Benefits:

  • Competitive salary commensurate with experience.
  • Paid time off and holidays.
  • Ongoing training and career development opportunities.

Trial Period:

The selected candidate will undergo a trial period of 2 months. During this time, we will assess your performance and suitability for the role.

How to Apply:

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. While experience with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe they have the skills and qualifications for this position.

Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.

Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.



  • Warsaw, Polska Viking EMEA Pełny etat

    Due to continued growth and market development, we are searching for an experienced Technical Customer Service Representative to become an active team member supporting the Hungarian & Eastern European customer area.In this varied and interesting role, you will be responsible for the first customer contacts, so you have a passion for delivering exceptional...


  • Warsaw, Polska Medtronic Pełny etat

    Careers that Change Lives Join Medtronic as a Customer Service Representative with Spanish Language and become an integral part of a company dedicated to enhancing people's lives. Medtronic is committed to revolutionizing healthcare to meet the diverse needs of people worldwide. Together, we accelerate the advancement of meaningful innovations, but our...


  • Warsaw, Polska EVERUPTIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

    If you are a communicative person who is looking for a new career path and also understands the importance of delivering the best customer service, you are the perfect match for this job opportunity! Our client in Portugal is looking for a Customer Service Representative to join the team and work closely with a large, global operating company. You will be...


  • Warsaw, Polska Charger Logistics Inc Pełny etat

    Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.We are entrepreneurial-minded organization that welcomes and support individual ideas and...


  • Warsaw, Polska Q8 Pełny etat

    Q8 is a dynamic international company in full transformation to a sustainable Mobility player. In addition to our traditional business of filling stations and lubricants, we are very much focused on electric and other future-oriented mobility solutions. For our GCB branch (Global Cards Business), we are looking for a highly motivated and enthusiastic...


  • Warsaw, Polska Clariness GmbH Pełny etat

    (Freelance/Project-based) We are hiring a representative who will be managing clinical trial sites to ensure patient recruitment. If you have an interest in making a positive impact on people's well-being and health, and love to engage with people during phone calls, we would like to work with you! Your responsibilities:Representing our company by being the...


  • Warsaw, Polska Medtronic Pełny etat

    Careers that Change Lives Join Medtronic as a Senior Customer Care Representative and become a part of a company that improves people's lives. Medtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful...


  • Warsaw, Polska transcosmos Pełny etat

    Key Tasks and Responsibilities• Responsible for handling customer support and technical-support related questions of customers and partners• Provide prompt, reliable, and accurate information to customers while maintaining effective communications by adjusting to the pace and technical level of the customer• Help customers with information about the...


  • Warsaw, Polska Boston Scientific Pełny etat

    Additional Locations:  N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest...

  • Sales Representative

    7 miesięcy temu


    Warsaw, Polska PURATOS Pełny etat

    Sales Representative Join the Magic Our Mission At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around...


  • Warsaw, Polska Goodyear Pełny etat

    Start something great today. Go Goodyear Location: Poland/Warszawa Remote work: Hybrid Organization: Supply Chain Job Purpose: Handle customer orders and order to cash related customer requests. Deliver customer value by end to end follow up and satisfy customer requirements in the area of order handling and delivery planning in alignment with...

  • Customer Service Specialist

    6 miesięcy temu


    Warsaw, Polska PayU Pełny etat

    About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers. As a leading...


  • Warsaw, Polska FedEx Pełny etat

    -Przedstawiciel ds. Obsługi Klientów KluczowychDedicated Customer Care RepresentativeDo Twoich zadań będzie należało: kompleksowa obsługa kluczowych klientów objętych opieką zespołuobsługa korespondencji przychodzącej w ramach dedykowanych kolejek zespołuwprowadzanie danych do systemu i przygotowywanie raportów dla wybranych Klientów...

  • Customer Service Liaison I

    6 miesięcy temu


    Warsaw, Polska Exact Sciences Poland Sp. z o.o. Pełny etat

    Position Overview The Customer Service Liaison I, Poland provides a vital link between Exact Sciences customers, the Exact Sciences sales force, and the internal commercial operations group and is a part of a world-leading team in personalized medicine. The holder of this role is the first point of contact for external parties who communicate with Exact...


  • Warsaw, Polska FedEx Pełny etat

    -Przedstawiciel ds. Obsługi Klientów KluczowychDedicated Customer Care RepresentativeDo Twoich zadań będzie należało:  kompleksowa obsługa kluczowych klientów objętych opieką zespołuobsługa korespondencji przychodzącej w ramach dedykowanych kolejek zespołuwprowadzanie danych do systemu i przygotowywanie raportów dla wybranych Klientów...

  • Customer Service Specialist

    5 miesięcy temu


    Warsaw, Polska PayU Pełny etat

    About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers. As a leading...


  • Warsaw, Polska Medtronic Pełny etat

    Careers that Change Lives Use excellent communication and customer services skills to provide customers with accurate, consistent and timely operational support as part of Medtronic Center of Expertise. Provide high quality standard support services to the Regional Offices and Medtronic Sales Force by demonstrating a good knowledge of Medtronic products,...


  • Warsaw, Polska Randstad Polska Pełny etat

    For our client, an international company from the medical sector, we are looking for candidates for the position of Customer Service International Liaison. Are you fluent in English and French/Italian, you have customer service background and want to use it in everyday work?  We have a brand new offer, find more detail below!   cooperation based on an...


  • Warsaw, Polska DailyStaffWorks Germany Pełny etat

    Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Polish? This is your chance to work as a customer representative for one of the Big Five IT companies!What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely...


  • Warsaw, Polska Maersk Pełny etat

    Looking for a chance to work with tailor-made logistics in a global leader in container logistics? If you also love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you. When joining Maersk you will help us create unique customer experiences while ensuring that our...