Logistics Customer Service Specialist

7 miesięcy temu

Warsaw, Polska Maersk Pełny etat
Looking for a chance to work with tailor-made logistics in a global leader in container logistics?

If you also love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.


When joining Maersk you will help us create unique customer experiences while ensuring that our customers’ goods are duly prepared for arrival.

Ready to get connected with a world of opportunities? Then let’s go. All the way

We offer
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.

Innovation will play a huge part in getting us there. And joining us at our office in Warsaw, we will empower you and your colleagues in our Customer Experience Supply Chain Management team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.

This also means you will get ample opportunity to develop your talent and take your career further – and we will support you in your endeavors.

Key responsibilities
Together with your team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us. Your job will be to create truly integrated end-to-end logistics services and transportation solutions that moves the world for our customers. This involves owning the customer experience by managing the shipment process and coordinating with the various countries and global logistics teams.

In addition, you will:
• Build customer relationships and be curious about customer business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and ensure we do things better and smarter
• Support the digitization agenda by positively influencing customers’ uptake of new e-features

We are looking for
You possess excellent planning skills, and you have the ability to juggle different tasks at the same time without losing the bigger picture. Also, you love delivering great customer experience and your well-developed communications skills allow you to tackle any issues with a smile and quickly identify the right solution.

Moreover, you:

• Preferably come with a background as freight forwarder and/or logistics supply chain role connected with customer service
• Preferably have previous experience working with EDI/SAP
• Have previous customer experience from a customer-facing role
• Like spotting ways to optimize existing processes
• Speak and write English effortlessly

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

  • Customer Service Representative

    7 miesięcy temu

    Warsaw, Polska Charger Logistics Inc Pełny etat

    Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.We are entrepreneurial-minded organization that welcomes and support individual ideas and...

  • Customer Service Specialist

    7 miesięcy temu

    Warsaw, Polska RDM Group Pełny etat

    Job description: RDM Group, leading producer in the recycled cartonboard business, is always looking for a Customer Service Specialist in Warsaw, Poland for France/Benelux, UK and DACH e CEE Markets.If you would like to act as a central point of contact between customers and internal services (Production, Logistics, Accounting, Quality), this position is the...

  • Logistics Specialist Order Fulfillment for Service Parts Logistics

    4 miesięcy temu

    Warsaw, Polska Siemens Healthcare Sp. z o.o. Pełny etat

    Logistics SpecialistOrder Fulfillment for Service Parts Logistics Location:Poland, Warsaw Number of vacancies: 3 While we invest in engineering excellence – leading-edge medicaltechnologies and services, we don’t stop there. We also deeply invest on our 68000 people with the hearts of pioneers, highly committed and connected in thisindustry....

  • Customer Service Specialist

    6 miesięcy temu

    Warsaw, Polska RICG Poland Sp. z o.o. Pełny etat

    We are currently seeking Candidates for our Client, an international and dynamically growing business in the multi-energy industry.Name of the position: Customer Service SpecialistLocation: Warsaw, Wola (hybrid)Activities:Supervision of the execution of ordersAnswering telephone call inquiries and promoting an organization's products and servicesBasic...

  • Int'l Logistics Specialist I

    5 miesięcy temu

    Warsaw, Polska Exact Sciences Pełny etat

    Position Overview The International Logistics Specialist I will provide support to the logistics teams, resolve ad-hoc logistics problems, and collect and analyze transportation data. This position works closely with the EMEA Customer Service, Lab Operations, Clinical Operations, Commercial Operations, Manufacturing, Supply Chain, and Warehouse teams. The...

  • Logistics Specialist – Transport arrangement

    2 tygodni temu

    Warsaw, Polska BYD Europe Pełny etat

    As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.About the role:Due to the expansion of our activities, BYD Europe is looking for Logistics Specialist –...

  • Customer Development Specialist

    7 miesięcy temu

    Warsaw, Polska AsstrA Pełny etat

    Customer Development Specialist Responsibilities:  Developing the base of customers (Fashion and Beauty industry) according to the company's strategic plan;  Analyzing customers needs; Negotiating with the customers and preparing quotations;  Scheduling B2B meetings with the customers;  Establishing and registering all the details of the...

  • Service Delivery Manager

    4 miesięcy temu

    Warsaw, Polska GXO Logistics, Inc. Pełny etat

    Service Delivery Manager Warszawa (ul. Flisa 6, 02-247 Warszawa) What do you do as an Service Delivery Manager ? We’re looking for a IT Service Delivery Manager to ensure the quality of IT services meet the needs of the business, supporting the management of the delivery of services from internal resources as well as third-parties...

  • Customer Service Agent

    3 miesięcy temu

    Warsaw, Polska Mettler Toledo Pełny etat

    Our Opening and Your Responsibilities ...

  • Customer Service Specialist with French

    4 miesięcy temu

    Warsaw, Polska Worldline Pełny etat

     Customer Service Specialist with French Warsaw We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland....

  • Customer Service Specialist with Portuguese and Polish

    3 miesięcy temu

    Warsaw, Polska HTH Recruitment Pełny etat

    Customer Service Specialist with Portuguese and Polish DescriptionWe are currently seeking a proactive individual to join our team in Warsaw as a Customer Service Specialist with proficiency in Portuguese. You will be joining a leading global producer of cutting-edge medical technology, playing a crucial role in the Service Operations department of our...

  • Sales Specialist

    4 tygodni temu

    Warsaw, Polska AsstrA Pełny etat

    Sales Specialist (Hi-Tech Logistics Division) at AsstrA | softgarden View job here Sales Specialist (Hi-Tech Logistics Division) Full Time ...

  • Spedytor Morski

    2 miesięcy temu

    Warsaw, Polska Kuehne+Nagel Pełny etat

    Spedytor Morski (Sea Logistics Customer Care Specialist)Warsaw, Mazowieckie, Poland | Frachttransport und Kundenservice | Vollzeit | PL2115664Okazja do rozwoju doświadczenia w kompleksowej realizacji transportu morskiego w naszym biurze KN zlokalizowanym w Gądkach. Opis stanowiska Spedytor Morski jest odpowiedzialny za wsparcie klienta poprzez doradztwo,...

  • Logistics Specialist

    4 tygodni temu

    Warsaw, Polska Randstad Polska Pełny etat

    Do you have experience in a similar role within a global supply chain? Are you looking to grow alongside a well-established company in the market? Are you fluent in English? Don’t wait – apply now!We currently have an offer for the position of Logistics Specialist at one of our clients from the healthcare industry.what we offerWork based on an employment...

  • Team Leader Customer Service with German

    1 tydzień temu

    Warsaw, Polska Goodyear Pełny etat

    Start something great today. Go Goodyear Location: Poland/Warszawa Remote work: Hybrid Organization: Supply Chain Job Purpose: Lead and support a customer facing team in handling customer orders, claims, returns and other order to cash related customer requests. Deliver customer value by end to end follow up and satisfy customer needs in alignment...

  • (Junior) Customer Service Specialist with Dutch

    6 miesięcy temu

    Warsaw, Polska L.M. GROUP POLAND Sp. z o.o. Pełny etat

    Jesteśmy międzynarodową agencją rekrutacyjną powstałą w 1987 roku w Izraelu, a obecną w Polsce od 2014 roku. Specjalizujemy się w rekrutacjach stałych oraz tymczasowych. Nasza siedziba zlokalizowana jest w Poznaniu, ponadto mamy oddziały w Warszawie, Gdańsku oraz we Wrocławiu.Aktualnie dla naszego Klienta z branży BPO/SSC poszukujemy...

  • Customer Service Specialist with French

    3 tygodni temu

    Warsaw, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...

  • Customer Service Representative Key Account with German

    1 tydzień temu

    Warsaw, Polska Goodyear Pełny etat

    Start something great today. Go Goodyear Location: Poland/Warszawa Remote work: Hybrid Organization: Supply Chain Job Purpose: Handle customer orders and order to cash related customer requests. Deliver customer value by end to end follow up and satisfy customer requirements in the area of order handling and delivery planning in alignment with...

  • Senior Customer Service Quality

    4 tygodni temu

    Warsaw, Polska Randstad Polska Pełny etat

    Do you have experience in a similar role within the healthcare industry? Are you fluent in English? Do you want to work in an international and dynamic environment? If so, we’re waiting for you!We currently have an offer for the position of Senior Customer Service Quality & Training Specialist at one of our clients from the healthcare industry.what we...

  • Logistics Manager

    2 tygodni temu

    Warsaw, Polska Lovisa Pełny etat

     Lovisa is fast-fashion RetailLovisa is global, and its growth is infectiously energeticSee us at careers.lovisa.comPosition PurposeAs Logistics Manager - EMEA, you will be responsible for the successful management of our logistics network in Europe, UK, Middle East and Africa. This includes management of all freight, ecommerce and logistics service...