(Finnish) Customer Care Specialist

4 miesięcy temu


Warsaw, Polska Instytut Rozwoju Kapitału Ludzkiego Sp. z o.o. Pełny etat

(Finnish) Customer Care Specialist - Flight Support - Accelerate your career with us

Do you know Finnish and want to develop in a stable environment with a clearly defined career path? If so, this offer is just for you

If you:

  • Have a Finnish language proficiency at C1 level and English at least at B2 level
  • Enjoy solving problems
  • Can boast of good interpersonal skills
  • Are a calm person and like helping others

... then we are looking for you

What will you do?

  • Solve customer issues (incoming messages only) related to flight reservations, delays, changes, obtaining invoices, and similar situations
  • Answer customer inquiries (chat, email, phone)
  • Assist with making reservations, rescheduling, and cancellations

Does it sound daunting? Don't worry - we will teach you everything during training - no prior experience is required

What do we offer?

  • Safe working conditions: Employment Contract (full-time)
  • Competitive salary
  • Office in a well-connected location - Ursynów (on-site work)
  • Flexible schedule - we are open from 9 am to 6 pm Mon-Fri  (5 days a week, 8 hours a day)
  • Benefits package - sports cards, course subsidies, training platform, health and life insurance, private medical care, and many more

Don't wait Start your career with us
We will contact every candidate

When submitting your application, please include the following clause:

"I hereby consent to the processing of my personal data for the purposes necessary for performance of the recruitment process (pursuant to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data).

I consent to the processing of my personal data by the controller: Instytut Rozwoju Kapitału Ludzkiego Sp. z o.o. (IRKL) with its registered office in Olsztyn, for the purposes of participation in this re-cruitment process and in future recruitment processes conducted by IRKL."

Instytut Rozwoju Kapitału Ludzkiego is a company dealing with recruitment and trainings which prepare for a particular post. You can verify our official recruitment entitlements in the National Register of Employment Agencies, where we are registered as an employment agency No. 10485.



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