IT Support Specialist

3 dni temu

Warsaw, Polska capital.com Pełny etat
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. Are you passionate about providing exceptional IT support and ensuring smooth operations within a dynamic environment?Join our team at as an  IT Support Specialist , where you'll play a crucial role in managing user requests and maintaining our IT infrastructure. From preparing user equipment to administering internal services, you'll be at the forefront of ensuring seamless technical operations. If you thrive in a fast-paced environment and have a knack for troubleshooting technical issues, we want to hear from you

Responsibilities:

Receiving and handling user requests in the scope of IT support Preparation of user equipment, diagnostics of the technical condition of the equipment before sending it for repair Creating user instructions and keeping them up to date Access granting to internal services/applications Administration of the corporate messenger and mail system Keeping and maintaining IT Assets inventory Assistance in device management

Requirements:

Confident knowledge of the PC hardware, software, and various OS Responsible attitude to assigned tasks, attentiveness Practical experience in managing global corporate IT systems (Google Workspace, Mobile device management solutions - like Manage Engine, Identity providers - like Okta) Excellent problem-solving skills and ability to diagnose and resolve technical issues Strong communication skills, both written and verbal Experience in a self-driven role within a technology-focused organization Strong interpersonal skills

Will be an advantage:

Knowledge of networking concepts (LAN/WAN, DHCP, DNS, etc.) Understanding of ITIL Experience with Jira/Confluence Proficient in Mobile Device Management (MDM) and identity providers like Okta

What you get in return:

You will join the company, that cares about work and life balance Annual Bonus based on the performance review cycle Family Medical Insurance, Pension fund, MyBenefit system and Multisport card for CoE Generous Annual Leave Policy (26 days of paid leave for B2B and CoE) Hybrid working model (3 days from our modern office and 2 days fully remotely) Comprehensive Workation Policy with 30 more remote days available Possibility of taking two additional days of paid leave per year to dedicate to volunteering efforts Be a key player at the forefront of the digital assets movement, propelling your career to new heightsJoin a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

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