Technical Customer Support Representative with Swedish and English

7 miesięcy temu


Poznań, Polska Conectys Pełny etat
Within your role, you will:
  • You will provide best-in-class customer service and problem resolution to customer queries;
  • You will resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution;
  • You will initiate, manage, answer, and solves customers’ queries;
  • You will professionally handle incoming requests from customers and ensures that issues are resolved both promptly and thoroughly at first contact;
  • You will assist all customer queries by offering precise explanation, concise, complete, and within the agreed terms.

What will make you successful for the role:

  • A C1 level of Swedish, both written & spoken;
  • A B2 level of English, both written & spoken;
  • Proficiency with Microsoft Office applications, especially in Excel;
  • Standard Operating system understanding and Office tools knowledge;
  • Web-based applications and database operating acquaintance and skills;
  • Technical understanding.

Sounds good? Find out what you can get:

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multicultural environment;
  • Flexible working schedule;
  • Private medical insurance;
  • Access to Multisport card;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.



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