Customer Service Representative
5 dni temu
Requisition ID: 22926
Built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world. Grace employs approximately 4,300 people in over 30 countries.
Job DescriptionWe are looking for talented candidates who want to develop their skills and knowledge in Supply Chain processes in Customer Service in our new location in Poznań. We work in an international, multicultural environment, we support cooperation, diversity and development in every area. Our goal is to provide customer service at the highest level.
We work in a hybrid system (3/2 – 3 days in the office, 2 days remote). We focus on direct contact with people, team integration, exchange of experiences and learning together.
- To bring value to our Customers and to Company by supplying a quality product and service in a timely and cost-effective manner safely,
- Manage existing accounts and establish the relationship,
- Develop and strengthen contact with new customers,
- Accept customer orders and perform timely and accurate order entry into SAP system following the actual processes, also to check if all conditions are in line with sales agreement
- Respond to customers inquiries within agreed timescales and efficiently meet deadlines,
- Responsible for the Customer Data in SAP,
- Act as liaison between Customer, Sales, Order Fulfillment and Production,
- Receiving and logging customer complaints,
- Process credit/debit notes
- Coordinate return of goods from customers or local warehouses.
- Knowledge of English at an advanced level (min. B2) - obligatory
- We are looking also for German, French, Spanish and Italian speaking candidates (min. B2)
- Experience in Customer Service, preferably in Manufacturing, B2B
- Additional value - Experience with SAP system and/or experience with export specifics (intercompany)
- Annual bonus
- Remote work policy
- Premium Medical Insurance (for employee & family members)
- Life Insurance (for employee & family members)
- Reimbursement for glasses for computer work
- Sports Medisport
- Language Courses
Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.
-
Customer Service Representative
1 miesiąc temu
Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etatCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Newell Poland Services Sp. z o.o. Your responsibilities will include:Providing exceptional customer service through various communication channels, including email, chat, phone, and social media.Creating and maintaining accurate consumer...
-
Customer Service Representative
4 tygodni temu
Poznań, Greater Poland POLSKIE KOLEJE PAŃSTWOWE SPÓŁKA AKCYJNA Pełny etatAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for delivering exceptional customer experiences.Key Responsibilities:Provide timely and effective support to customers via phone, email, and chat.Resolve customer complaints and issues in...
-
Customer Service Representative
1 miesiąc temu
Poznań, Greater Poland W. R. Grace & Co. Pełny etatJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at W. R. Grace & Co. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide timely...
-
Customer Service Representative
1 miesiąc temu
Poznań, Greater Poland Newell Brands Pełny etatJob Title: Consumer Services RepresentativeAbout the Role:As a Consumer Services Representative at Newell Brands, you will be the primary point of contact for consumers who use our products. You will be responsible for responding to inquiries, resolving issues, and providing exceptional customer service in a professional and solution-oriented manner.Key...
-
Customer Service Representative for International Products
2 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatAbout the RoleWe are seeking a Customer Service Representative to join our team in Poznan, Poland. As a key member of our consumer services department, you will be responsible for providing exceptional customer service to consumers who use Newell Brands' products.
-
Customer Service Representative
7 dni temu
Poznań, Greater Poland Newell Brands Pełny etatJob Title:Customer Service Representative - Language SpecialistAbout the Job:We are seeking a skilled Customer Service Representative - Language Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to consumers who use Newell Brands' products.Key Responsibilities:Respond to...
-
Customer Service Representative
2 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatJob TitleCustomer Service Representative - Home Appliance ExpertAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Newell Brands. As a key member of our customer service department, you will be responsible for providing exceptional support to consumers who use our products.Key ResponsibilitiesRespond to consumer...
-
Customer Service Representative with Language Expertise
2 tygodni temu
Poznań, Greater Poland Conectys Pełny etatWe are looking for a skilled Customer Service Representative to join our team at Conectys.This role is ideal for individuals who possess excellent communication skills, both written and verbal, in Norwegian and English. As a Customer Service Representative, you will be the primary point of contact for customers, providing prompt and efficient solutions to...
-
Customer Service Representative
2 tygodni temu
Poznań, Greater Poland Newell Brands Pełny etatAre you a multilingual professional with excellent communication skills and a passion for providing exceptional customer service? We are seeking a Customer Service Representative to join our team at Newell Brands in Poznan, Poland. Job OverviewThis is a full-time employment contract with a competitive salary of approximately 25,000-35,000 PLN per month,...
-
Customer Service Representative
1 miesiąc temu
Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etatCustomer Service Representative (English and French)Your responsibilitiesAs a Customer Service Representative, you will interact with consumers who use Newell Brands' products. You will utilize your language skills to answer inquiries regarding pre-sales and after-sales service.Our diverse portfolio of products includes stationery, small household...
-
Customer Service Liaison
3 tygodni temu
Poznań, Greater Poland W. R. Grace & Co. Pełny etatJob SummaryWe are seeking a skilled Customer Service Representative to join our team at W. R. Grace & Co.Key ResponsibilitiesAs a Customer Service Representative, you will be the primary point of contact for customers, providing timely and accurate responses to their inquiries and concerns.You will be responsible for:Providing exceptional customer service,...
-
Customer Service Representative
1 miesiąc temu
Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etatCustomer Service Representative (English and Italian)Your role As a Customer Service Representative, you will be the first point of contact for consumers who use Newell Brands' products. You will answer inquiries regarding pre-sales and after-sales service, utilizing your foreign language skills to provide solutions-oriented support.Our portfolio of products...
-
Customer Service Representative with German
2 tygodni temu
Poznań, Polska John Deere Pełny etatThere are over 8 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before!...
-
Customer Service Liaison
3 tygodni temu
Poznań, Greater Poland W. R. Grace & Co. Pełny etatJob SummaryW. R. Grace & Co. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving business growth through tactical customer engagement.Key Responsibilities:Customer Service:...
-
Poznań, Greater Poland Conectys Pełny etatAt Conectys, we're seeking a highly skilled Senior Customer Service Representative to join our team. As a key member of our customer support team, you will play a vital role in providing exceptional service and resolving complex issues for our clients.About the RoleThis is an exciting opportunity to work in a dynamic, multicultural environment where you will...
-
Customer Service Representative with French Language Skills
1 miesiąc temu
Poznań, Greater Poland Conectys Pełny etatJob SummaryWe are seeking a highly skilled Customer Support Representative with French language proficiency to join our team at Conectys. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, utilizing your French language skills to communicate effectively and resolve customer...
-
Poznań, Greater Poland Newell Brands Pełny etatWe are seeking a highly skilled Consumer Services Representative to join our team at Newell Brands in Poznan, Poland.As a Consumer Services Representative, you will be the primary point of contact for consumers who use our products, providing exceptional customer service and support through various channels, including email, chat, phone, social media, and...
-
Customer Service Team Member
2 tygodni temu
Poznań, Greater Poland W. R. Grace & Co. Pełny etatJob OverviewAt W. R. Grace & Co., we're seeking a highly skilled and service-oriented Customer Service Representative to join our team. As a key member of our sales support team, you will be responsible for providing exceptional customer service, acting as a liaison between customers and internal departments, and ensuring timely and accurate order...
-
Customer Service Representative
7 dni temu
Poznań, Greater Poland Newell Brands Pełny etatAbout Newell BrandsNewell Brands is a leading global consumer goods company, offering a diverse portfolio of well-known brands across various product categories.Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Poznan, Poland. As a key member of our Consumer Services department, you will be responsible for...
-
Customer Service Expert with French
4 tygodni temu
Poznań, Greater Poland Conectys Pełny etatAs a Customer Support Representative with French, you will play a key role in providing exceptional customer service to our clients. Your primary responsibility will be to offer support via phone, email, or chat, responding to customer inquiries and resolving their issues in a timely and efficient manner.Beyond this core function, you will be expected to...
