Customer Service Expert with French

3 tygodni temu


Poznań, Greater Poland Conectys Pełny etat

As a Customer Support Representative with French, you will play a key role in providing exceptional customer service to our clients. Your primary responsibility will be to offer support via phone, email, or chat, responding to customer inquiries and resolving their issues in a timely and efficient manner.

Beyond this core function, you will be expected to follow predefined workflows and handle issues specific to each communication channel. To succeed in this role, you will need to possess a solid level of French (B2/C1) and English (B2) proficiency. Additional requirements include a Bachelor's degree or above, experience in Contact Center (if applicable), patience, a strong sense of service, and excellent computer skills (MS Office). A resilient and adaptable individual with the ability to thrive under pressure will be highly valued in this position.

Conectys offers a competitive salary package, meal vouchers, flexible working schedule, private medical insurance, Multisport card access, learning programs, and wellness activities to support your personal and professional growth.



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