Customer Service Representative
1 tydzień temu
Customer Service Representative - Home Appliance Expert
About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Newell Brands. As a key member of our customer service department, you will be responsible for providing exceptional support to consumers who use our products.
Key Responsibilities- Respond to consumer inquiries in a professional and solution-oriented manner, ensuring a positive outcome for the consumer.
- Create and maintain accurate consumer information and case management systems.
- Use knowledge of products to ensure accurate information is communicated to consumers.
- Seek solutions for unusual queries or requests.
- Document relevant information in designated systems.
To be successful in this role, you will require:
- Fluent English (C1/B2) spoken and written.
- Good command of MS Word and Outlook.
- Outgoing with excellent communication skills (verbal and written).
- Empathy and openness for working with consumers.
Newell Brands offers a range of benefits to support your career development and well-being, including:
- Full-time employment contract.
- Customer Service and Product trainings as an integral part of your induction.
- Private healthcare.
- Pension plan with company contribution of 3.5%.
- Life insurance.
- Hybrid working system.
- LinkedIn online learning with 17,000 courses to choose from.
- Polish/German/English language classes.
- Discounts on some of our products.
- Modern office facilities.
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