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Commercial Excellence Leader

3 miesięcy temu


Warsaw, Polska NielsenIQ Pełny etat

Job Description

About this role

NielsenIQ’s Sales Above Market team is focused on growing business revenue, finding new business opportunities and market penetration. Sales is NielsenIQ’s growth engine which is instrumental for the company’s success.

The Commercial & Data Partnership Excellence lead role is a strategic above market role, to steer all data partnership proposition, partnership and DQI programs within the region, as well as Commercial initiatives supporting the right Go-to-market approach, reporting to the EEMEA Retail Leader. It is a critical role as it will have direct impact on retail cooperation, working with all retail market leaders and facilitate the retail cooperation excellence for EEMEA.

You will lead a team of associates to support and coach for reaching targets and enhancing their employee experience.

Key Responsibilities

Design, review, and develop retail value proposition for partnership cooperation. Work with market retail leaders and teams on all proposal review and design best practice across the region. Drive data quality per Retailer segmentation and improvements to higher tiers (Silver, Gold, Platinum) for all existing and new cooperation. Identify opportunities for Key Account data, daily/weekly and loyalty opportunities. Drive full tech support incl. data flow, ERP, API based readiness early during the recruitment pitches to ensure smooth data transfer set up with end-to-end timeline speed Oversee total recruitment initiatives with retail market leaders, bring strong cadence for recruitment initiatives and ensure key missing retailer recruitment (critical retailers, panel health, D30 etc. per distribution/channels as Click & Mortars, Brick & Mortar, Marketplace/Pure Player, Marketplace sellers, ERP & underlapping retailers) with team by market and at total region. Steer software houses and long tail ERP companies for specific recruitments.  Engage with individual market on a bi-weekly cadence for updates, discussion, and support. Provide monthly summary of recruitment update to region. Coordinate with regional ops PMO on Panel Health expected recruitment. Fast data delivery - Ensuring that retailers provide faster data. Monthly calls with markets to ensure that progress is made to achieve faster frequency targets from all markets in EEMEA. Frequency includes Weekly and Daily data delivery. Each has their own trackers which is updated on monthly basis. Work with global to ensure that improvements are recognized in a timely manner. Constantly check Raw Data Library on progress and pipeline. Best Data / DQI compliance - Review global data quality dashboard to check opportunities in recognizing new retailers to be uplifted to Platinum/Gold/Silver (retailer partnership pyramid tier). Cross check with Raw Data Library and Data Arrival Dashboard to raise for special retailer review; get in special review call with global to make a case for exceptions. Work with market retail leads and local ops team for further opportunities coming from special country panels; raise with global if applicable. Ensure that improvements in KPI are properly reflected in RMD. International Identifier Numbers (T&D) - Ensure greater coverage of identifiers within partner data for efficiency coding purposes. Work with markets to achieve more identifiers in EEMEA. Quarterly update on progress to region. Bring Coop efficiencies by reviewing all renewals, support retailer relevant yet smart (efficient) value proposition and drive spend reduction program in the region. Develop creative proposition for all retailer rejection and find out ways to partnership. Analyze the key sales opportunities learning from wins/loses, renewals, market best practices, white space analysis and apply the learnings into best Go To Market strategies for all key products

About you

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate your teams to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the retail landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships.

Understanding our customers and their contexts, effective negotiation and growth mindset drive your work. 

Throughout your tenure, you will demonstrate the following competencies:  

Relationship Building: Develop effective long-term professional interactions with customers based on trust working toward the best interest of those involved providing positive results.  Active listening : Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages  Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future  Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.  Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy.  Negotiation : Identify key bargaining points for all parties and work effectively toward win-win solutions  Composure and resiliency : Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.  Organizational Savvy : Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships  Business Acumen : Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area. 

What we are looking for :

Min 10+, typically 12+ years of related experience of which 5+ managing a team. Solid sales skills and developed sales expertise in target scope. Solid understanding of data analytics industry, business model, products, services, and solutions. Solid understanding of market trends and its interdependencies impacting customers.

Additional Information

Our Benefits

Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: