Customer Service Advisor with Dutch
4 tygodni temu
Job Title: Customer Service Advisor with Dutch (Travel Industry)
Location: Katowice, Poland
Work Model: On-site
Start Date: October 21, 2024
Who are we?
Cross Border Talents is a global recruitment agency connecting skilled professionals with exciting job opportunities across industries and borders. We are currently seeking a Dutch-speaking Customer Service Advisor for one of our key partner companiesTrip.com, a leading global travel company.
About the role
This position is perfect for those who are passionate about travel and love to help others navigate their journeys. As a Customer Service Advisor, you will be the go-to person for travelers needing assistance with their bookings, travel changes, and other inquiries. You will play a key role in ensuring that customers' travel experiences are smooth and stress-free.
Key Responsibilities:
- Respond to customer inquiries through phone, chat, and email (both inbound and outbound).
- Assist customers with travel-related issues such as booking changes (time, destination, personal information).
- Advise customers and partners on flight details, pricing, fares, rules, and online services to support the success of Trip.com.
- Handle cancellations and process refunds in accordance with company policies.
- Collaborate with a dynamic team in an international environment.
What you bring:
- Language Skills: Dutch (C1) and English (B2) proficiency (spoken and written).
- Technical Proficiency: Good knowledge of MS Office, web browsers, and general computer skills.
- People Skills: Positive energy, a passion for helping others, and great communication skills.
- Experience: Previous experience in customer service, digital platforms, or CRM tools is a plus but not required.
What we offer:
- Competitive Salary: 9,000 PLN gross per month.
- Employment Terms: Full-time position with a labor contract (160 hours/month). The initial contract is for a 3-month probation period, with paid training starting from day one.
- Benefits:
- Private medical care (Luxmed).
- Group insurance and access to a sports and leisure program (MyBenefit).
- Social activities, team events, and celebrations.
- An international and dynamic work environment with plenty of opportunities for growth and career advancement.
Location:
Our office is located in the heart of Katowice at Zabrska 19, 40-083 Katowice, offering a vibrant and dynamic workplace within one of the fastest-growing cities in Poland.
Ready to embark on this exciting journey?
If you're passionate about travel, customer support, and thrive in a fast-paced international environment, this is the perfect role for you
How to apply:
Submit your CV today to join our team
-
Customer Service Representative with Dutch Language Skills
3 tygodni temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatAbout the RoleWe are seeking a Dutch-speaking Customer Service Advisor to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their travel experiences are smooth and stress-free.Key ResponsibilitiesRespond to customer inquiries through various...
-
Customer Service Representative with Dutch Language Skills
3 tygodni temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatAbout the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Cross Border Talents. As a Customer Service Advisor, you will be the primary point of contact for customers seeking assistance with their travel bookings, changes, and inquiries.Key ResponsibilitiesRespond to customer inquiries via phone, chat, and email in a timely...
-
Customer Service Representative with Dutch Language Skills
2 tygodni temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatJob Title: Customer Service Representative with Dutch Language SkillsAbout the Role:We are seeking a Dutch-speaking Customer Service Representative to join our team at Cross Border Talents. As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance with their travel-related inquiries.Key...
-
Customer Support
7 godzin temu
Katowice, Polska Cross Border Talents Pełny etatJob Description: Customer Support (Dutch + English)Location: Katowice, PolandWork Model: On-SiteStart Date: 25 November 2024Official Contract Start Date: 13 January 2025Base Salary: 9000 PLN per month Project: Travel Sector Customer Support Role Overview:We are seeking a dedicated Customer Support Agent fluent in Dutch and English to join our team in...
-
Travel Advisor
4 tygodni temu
Katowice, Polska Cross Border Talents Pełny etatStart Date: October 21, 2024Contract Type: Full-Time, Labour Contract (160 hours/month)Work Model: Full Office WorkLocation: Zabrska 19, 40-083 Katowice Key Responsibilities: Respond to customer inquiries via phone, chat, and email (inbound and outbound).Assist customers facing travel difficulties.Modify reservations, including changes to dates,...
-
Travel Customer Support
4 tygodni temu
Katowice, Polska Cross Border Talents Pełny etatTravel Customer Support (Dutch + English) Location: Katowice, Poland Salary: 9,000 PLN Job Type: On-Site Position Overview: We are seeking a Travel Customer Support representative fluent in Dutch and English to assist our clients with their travel inquiries and issues. If you have a passion for travel and excellent communication skills, we want to hear...
-
Customer Service Representative
1 tydzień temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatJob SummaryAt Cross Border Talents, we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers.Key Responsibilities:Respond to customer inquiries and provide timely and effective...
-
Travel Customer Service Representative
1 dzień temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatTravel Customer Support Role:We are seeking a highly skilled Travel Customer Support representative fluent in Dutch and English to assist our clients with their travel inquiries and issues.Key Responsibilities:Assist customers with travel bookings, changes, and cancellations.Provide information on travel destinations, services, and policies.Handle customer...
-
Travel Customer Service Representative
11 godzin temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatJob Title: Travel Customer SupportWe are seeking a Travel Customer Support representative fluent in Dutch and English to assist our clients with their travel inquiries and issues. If you have a passion for travel and excellent communication skills, you will be a great fit for our team.Key Responsibilities:Assist customers with travel bookings, changes, and...
-
Customer Service Representative
3 tygodni temu
Katowice, Silesia, Polska Baltic Assist Pełny etat{"title": "Customer Support Specialist", "description": "Customer Support SpecialistBaltic Assist is a leading provider of tailored outsourcing solutions. Our core values of Transparency, Efficiency, Innovation, and Meritocracy drive our growth and enable us to deliver high-quality service to our customers.As a Customer Support Specialist, you will be the...
-
Customer Service Representative
2 tygodni temu
Katowice, Silesia, Polska Baltic Assist Pełny etatBaltic Assist is a leading provider of tailored outsourcing solutions. Our core values of Transparency, Efficiency, Innovation, and Meritocracy drive our growth and enable us to deliver high-quality service to our customers.We are seeking a Customer Service Representative who is fluent in German to provide exceptional support to our valued customers. In this...
-
Beauty Sales Advisor
2 tygodni temu
Katowice, Silesia, Polska Clinique Pełny etatJob Summary: We are seeking a talented Sales Advisor to join our team at Clinique. As a Sales Advisor, you will provide exceptional customer service, build strong relationships with customers, and contribute to the success of our store.About the Role: As a Sales Advisor, you will be responsible for:Providing inspirational, authentic, and personalized...
-
Customer Support Representative
11 godzin temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatWe are seeking a dedicated individual to join our Cross Border Talents team as a Customer Support Representative in the travel sector. The ideal candidate will be fluent in Dutch and English and possess excellent communication skills to provide outstanding customer support to clients in the travel industry.Key Responsibilities:Respond to customer inquiries...
-
Beauty Sales Advisor
3 tygodni temu
Katowice, Silesia, Polska Clinique Pełny etatBeauty Sales AdvisorAs a Beauty Sales Advisor, you will provide exceptional customer service and sales expertise to our customers, ensuring a personalized and inspirational in-store experience. You will work collaboratively with your team to maintain high standards of visual merchandising and achieve sales targets. With a passion for people and a strong...
-
Customer Support Specialist
7 godzin temu
Katowice, Polska Cross Border Talents Pełny etatJob Title: Customer Support Specialist (Dutch & English) Location: Katowice, Poland Project: Travel Project Employment Type: Full-Time, On-Site Salary: 9,000 PLN per month About the Role We are seeking a dedicated and bilingual Customer Support Specialist fluent in Dutch and English to join our dynamic Travel Project team in Katowice. The ideal candidate...
-
Beauty Sales Advisor
3 tygodni temu
Katowice, Silesia, Polska Clinique Pełny etatBeauty Sales AdvisorWe are seeking a talented Beauty Sales Advisor to join our team. As a Beauty Sales Advisor, you will provide exceptional customer service, ensuring that each customer has a unique and inspirational in-store experience. You will work collaboratively with your team to achieve sales targets and maintain a high level of visual merchandising...
-
Dutch Travel Customer Support
1 miesiąc temu
Katowice, Polska Cross Border Talents Pełny etatTasks:- Responding to customers via phone, chat, and e-mail (outbound and inbound).- Support customers with travel difficulties.- Change the reservation both in time and destination, change of personal data- Advise partners on flights, products, prices, fares, rules, and online servicescontributing to the success of our client.- Dealing with cancellations...
-
Customer Service Representative
3 tygodni temu
Katowice, Silesia, Polska Baltic Assist Pełny etatAbout the RoleBaltic Assist is a leading provider of tailored outsourcing solutions, and we're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional support to our valued clients, helping them navigate our product portfolio and resolve any issues...
-
Beauty Advisor
2 tygodni temu
Katowice, Silesia, Polska Clinique Pełny etatJob Title: Beauty AdvisorAbout the Role:We are seeking a talented Beauty Advisor to join our team. As a Beauty Advisor, you will provide exceptional customer service, working closely with customers to understand their beauty needs and preferences.Key Responsibilities:Provide personalized beauty advice and recommendations to customersWork collaboratively with...
-
Beauty Sales Advisor
3 tygodni temu
Katowice, Silesia, Polska Clinique Pełny etatUnlock Your Potential as a Beauty Sales AdvisorAs a talented sales advisor, you will provide exceptional customer service, building strong relationships with our customers to achieve sales targets. With a passion for people and a love for beauty, you will create a unique and inspirational in-store experience for each customer, educating and delighting them...