Dutch Travel Customer Support

2 miesięcy temu


Katowice, Polska Cross Border Talents Pełny etat

Tasks:

- Responding to customers via phone, chat, and e-mail (outbound and inbound).

- Support customers with travel difficulties.

- Change the reservation both in time and destination, change of personal data

- Advise partners on flights, products, prices, fares, rules, and online services

contributing to the success of our client.

- Dealing with cancellations and refunds

Requirements

Requirements:

- Dutch C1 and English B2 (both spoken and written)

- Excellent technical skills (MS Office, Browsers, general computer skills)

- Positive energy, enjoy communicating with customers and colleagues

- Previous experience in Customer service, digital service platforms and CRM tools is

an advantage

Benefits

What do we offer you?

- Work for the largest, well-known Trip.com company

- Salary: 9000 PLN gross monthly

- 1st contract – probation – 3 months (training is paid from day 1).

- Private medical care (Luxmed),

- Group insurance program, sports, and leisure program (My benefit),

- A very dynamic and international work environment with plenty of career

opportunities,

- Social activities, events, and celebrations,

- Multinational environment.



  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Key Responsibilities:As a Dutch Travel Customer Support Specialist at Cross Border Talents, you will be responsible for responding to customer inquiries via phone, chat, and email, ensuring timely and effective resolution of travel-related issues.Support Customer Needs:Provide assistance to customers with travel difficulties, including changing reservations,...

  • Customer Support

    1 miesiąc temu


    Katowice, Polska Cross Border Talents Pełny etat

    Job Description: Customer Support (Dutch + English)Location: Katowice, PolandWork Model: On-SiteStart Date: 25 November 2024Official Contract Start Date: 13 January 2025Base Salary: 9000 PLN per month Project: Travel Sector Customer Support Role Overview:We are seeking a dedicated Customer Support Agent fluent in Dutch and English to join our team in...


  • Katowice, Polska Cross Border Talents Pełny etat

    Job Title: Dutch-Speaking Customer Support Specialist Travel Sector Location: Katowice, Poland (On-Site)Schedule: Monday to Friday (07:00 - 19:00) + Two Saturdays/Sundays per Month (09:00 - 18:00)Start Date: January 13, 2025Salary: 9,000 PLN gross/monthContract Type: Full-Time, Labor Contract (160 hours/month)Relocation Support: Not available local...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Customer Support Specialist OpportunityWe are seeking a dedicated professional to join our team as a Customer Support Specialist. This role involves providing exceptional service to customers via phone, chat, and email, ensuring a seamless and positive experience from start to finish.This position offers an exciting opportunity to leverage your language...

  • Travel Support Specialist

    3 tygodni temu


    Katowice, Silesia, Polska Cross Border Talents Pełny etat

    We are seeking a dedicated Travel Support Specialist with expertise in the Dutch language to join our team at Cross Border Talents. As a key member of our customer support division, you will be responsible for providing exceptional service to travelers from various backgrounds.Job OverviewThis is an exciting opportunity to leverage your language skills and...

  • Customer Support Specialist

    1 miesiąc temu


    Katowice, Polska Cross Border Talents Pełny etat

    Job Title: Customer Support Specialist (Dutch & English) Location: Katowice, Poland Project: Travel Project Employment Type: Full-Time, On-Site Salary: 9,000 PLN per month About the Role We are seeking a dedicated and bilingual Customer Support Specialist fluent in Dutch and English to join our dynamic Travel Project team in Katowice. The ideal candidate...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    We are seeking a dedicated individual to join our Cross Border Talents team as a Customer Support Representative in the travel sector. The ideal candidate will be fluent in Dutch and English and possess excellent communication skills to provide outstanding customer support to clients in the travel industry.Key Responsibilities:Respond to customer inquiries...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    About the RoleWe are seeking a dedicated and bilingual Customer Support Specialist fluent in Dutch and English to join our dynamic team.Key ResponsibilitiesCustomer Support: Handle customer inquiries, resolve issues, and provide information related to our services via phone, email, and chat.Multilingual Communication: Utilize proficiency in Dutch and English...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    We are seeking a Dutch-Speaking Travel Experience Advisor to provide top-notch customer support via phone, chat, and email for all travel inquiries.This role is an excellent opportunity for those who are passionate about travel and helping people navigate the world. As a Global Customer Experience Specialist, you will play a vital role in ensuring that...

  • Travel Advisor

    2 miesięcy temu


    Katowice, Polska Cross Border Talents Pełny etat

    Start Date: October 21, 2024Contract Type: Full-Time, Labour Contract (160 hours/month)Work Model: Full Office WorkLocation: Zabrska 19, 40-083 Katowice Key Responsibilities: Respond to customer inquiries via phone, chat, and email (inbound and outbound).Assist customers facing travel difficulties.Modify reservations, including changes to dates,...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    About the RoleWe are seeking a Dutch-Speaking Travel Experience Support Specialist to join our team in Katowice, Poland. As a key member of our customer support team, you will play a vital role in helping travelers navigate the world, providing friendly and professional support every step of the way.This is an excellent opportunity for someone who is...

  • Travel Support Specialist

    4 tygodni temu


    Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Company Overview: At Cross Border Talents, we are passionate about connecting talented individuals with exciting career opportunities in the airline industry. Our team is dedicated to providing top-notch customer support to travelers worldwide.Salary: The estimated annual salary for this role is approximately $115,000 (9,550 PLN gross/month), based on...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    We are seeking a dedicated professional to join our team in Katowice, Poland. As a key part of our customer support division, you will be responsible for assisting travelers with various travel-related inquiries, ensuring a seamless and positive experience.This position offers an exciting opportunity to leverage your language skills and deliver high-quality...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    About Cross Border TalentsAs a leading recruitment agency, we specialize in connecting talented individuals with exciting job opportunities. Our mission is to provide exceptional customer service and support to our clients while fostering a culture of innovation and growth.The RoleWe are seeking an experienced Airline Customer Support Specialist to join our...

  • Customer Support

    6 dni temu


    Katowice, Polska Job Squad Pełny etat

    Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.The RoleAs a Customer...

  • Customer Support

    6 dni temu


    Katowice, Polska Snaphunt Pełny etat

    The OfferDevelopment opportunitiesSupport with relocation.Private medical care, insuranceMultisport cardTraining to prepare for the job included in the salary.The JobAs a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues and you will be responsible for...


  • Katowice, Polska Cross Border Talents Pełny etat

    Job Title: ️ Danish-Speaking Airline Customer Support Advisor ️ Location: Warsaw, Poland (Aleja Solidarności 171, SPARK B Office)Start Date: November 25, 2024, or January 13, 2025Languages Required: Danish (C1) + English (B2)Schedule: Monday - Friday (07:00 - 19:00), Saturday - Sunday (09:00 - 18:00), with weekend shifts twice a monthSalary: 9,550 PLN...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    As a Danish-Speaking Airline Customer Support Advisor with Cross Border Talents, you will be responsible for providing exceptional customer service to travelers worldwide. Your primary task will be to assist customers with bookings, cancellations, refunds, and flight changes through calls and chats in Danish.Key Responsibilities:Customer Interaction: Handle...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Travel Advisor PositionWe are seeking a highly skilled Travel Advisor to join our team at Cross Border Talents. As a key member of our customer service team, you will be responsible for providing exceptional support to customers through various communication channels.


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Company OverviewCross Border Talents represents a top Nordic 5-star airline, offering opportunities for customer service professionals to enhance their skills in the travel sector.Salary and BenefitsWe offer a competitive salary of 9,550 PLN gross/month, along with private medical care (Luxmed), group insurance, sports & leisure program, social events,...