Customer Support

1 miesiąc temu


Katowice, Polska Job Squad Pełny etat

Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.

The Role

As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues and you will be responsible for the following:

  • Dealing with German-speaking customers via chat and e-mail
  • Provision of information regarding order and delivery status
  • Dealing with customer problems and complaints
  • Provision of high-quality customer service
  • Liaising with other company departments to resolve customer problems
  • Reviewing reported problems within agreed lead times and quality standards
  • Maintaining professionalism and a positive approach when dealing with customers

Ideal Profile

  • Knowledge of German at a strong B2 or C1 level English at a communicative level for internal communication and operation of systems
  • Excellent interpersonal and multi-tasking skills
  • Experience in telephone customer service or similar work experience.
  • Excellent computer and MS Office skills

What's on Offer?

  • Development opportunities
  • Support with relocation.
  • Private medical care, insurance
  • Multisport card
  • Training to prepare for the job included in the salary.

  • Customer Support

    2 miesięcy temu


    Katowice, Polska Cross Border Talents Pełny etat

    Job Description: Customer Support (Dutch + English)Location: Katowice, PolandWork Model: On-SiteStart Date: 25 November 2024Official Contract Start Date: 13 January 2025Base Salary: 9000 PLN per month Project: Travel Sector Customer Support Role Overview:We are seeking a dedicated Customer Support Agent fluent in Dutch and English to join our team in...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    We are seeking a dedicated customer support agent fluent in Dutch and English at Cross Border Talents.Key Responsibilities:Respond to customer inquiries through phone, email, and chat channels.Assist customers with booking changes, cancellations, and travel arrangements.Provide solutions for customer issues, ensuring a high level of customer satisfaction.Job...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    About Cross Border TalentsAs a leading recruitment agency, we specialize in connecting talented individuals with exciting job opportunities. Our mission is to provide exceptional customer service and support to our clients while fostering a culture of innovation and growth.The RoleWe are seeking an experienced Airline Customer Support Specialist to join our...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    OverviewCross Border Talents is seeking a skilled Customer Support Specialist to join our team in Katowice, Poland. This role involves providing exceptional support to our customers while utilizing proficiency in Dutch and English to cater to a diverse client base.Estimated Salary: 9,000 PLN per month (approximately $2,200 USD)About the RoleThis position...

  • Customer Support Specialist

    2 miesięcy temu


    Katowice, Polska Cross Border Talents Pełny etat

    Job Title: Customer Support Specialist (Dutch & English) Location: Katowice, Poland Project: Travel Project Employment Type: Full-Time, On-Site Salary: 9,000 PLN per month About the Role We are seeking a dedicated and bilingual Customer Support Specialist fluent in Dutch and English to join our dynamic Travel Project team in Katowice. The ideal candidate...

  • Customer Support Specialist

    7 miesięcy temu


    Katowice, Polska zondacrypto Pełny etat

    Customer Support Specialist at zondacrypto | softgarden View job here About us zondacrypto is the largest cryptocurrency exchange in Central and Eastern Europe. It is also a company created by creative people who believe that cryptocurrencies and blockchain...

  • Customer Support

    1 miesiąc temu


    Katowice, Polska Snaphunt Pełny etat

    The OfferDevelopment opportunitiesSupport with relocation.Private medical care, insuranceMultisport cardTraining to prepare for the job included in the salary.The JobAs a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues and you will be responsible for...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    We are seeking a highly motivated and customer-focused International Airline Customer Support Representative to join our team at Cross Border Talents. This is an excellent opportunity to work with a leading Nordic airline and enhance your skills in the travel sector. About the RoleThe successful candidate will be responsible for providing exceptional...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    About the RoleWe are seeking a dedicated and multilingual Customer Support Specialist to join our dynamic Cross Border Talents team in Katowice. The ideal candidate will provide exceptional support to our customers, ensuring a seamless and positive experience.The selected professional will be responsible for handling customer inquiries, resolving issues, and...


  • Katowice, Polska Eurofins Pełny etat

    Opis oferty pracy We are looking for a Customer support and sales specialist that will support the business growth across Central and Eastern Europe with the focus on Poland. Key responsibilities: Maintain existing customer accounts on Polish market Prepare offers in cooperation with global Eurofins laboratories for the testing of...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    We are seeking a highly skilled Customer Support Specialist to join our team in Katowice, Poland. This role is perfect for individuals who are passionate about travel and enjoy helping others.About the JobAs a Customer Support Specialist, you will be responsible for providing top-notch support to travelers from around the world. Your primary focus will be on...


  • Katowice, Polska Cross Border Talents Pełny etat

    Job Title: ️ Danish-Speaking Airline Customer Support Advisor ️ Location: Warsaw, Poland (Aleja Solidarności 171, SPARK B Office)Start Date: November 25, 2024, or January 13, 2025Languages Required: Danish (C1) + English (B2)Schedule: Monday - Friday (07:00 - 19:00), Saturday - Sunday (09:00 - 18:00), with weekend shifts twice a monthSalary: 9,550 PLN...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    We are seeking a dedicated Dutch-speaking customer support specialist to join our team in Poland, representing one of the world's most respected online travel companies. This role offers an exciting opportunity to leverage your language skills and deliver high-quality service to an international client base within a structured and professional...


  • Katowice, Polska Cross Border Talents Pełny etat

    Job Title: Dutch-Speaking Customer Support Specialist Travel Sector Location: Katowice, Poland (On-Site)Schedule: Monday to Friday (07:00 - 19:00) + Two Saturdays/Sundays per Month (09:00 - 18:00)Start Date: January 13, 2025Salary: 9,000 PLN gross/monthContract Type: Full-Time, Labor Contract (160 hours/month)Relocation Support: Not available local...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Company Overview">We are a leading provider of international talent solutions, connecting top professionals with innovative companies across borders.">Salary & Benefits">This role offers a competitive monthly gross salary of 9,000 PLN, comprehensive private medical coverage, and a group insurance program.">About the Role">We are seeking a skilled...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Job OverviewWe are seeking a skilled Dutch-Speaking Travel Experience Advisor to support customers of a major online travel platform.About the RoleThis role involves providing top-notch customer support via phone, chat, and email for all travel inquiries. You will assist travelers with changing their plans, adjusting personal details, or altering their...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Are you a skilled customer support professional looking to take your career to new heights? We have an exciting opportunity for a Danish-speaking Airline Customer Support Advisor at our Warsaw office. As part of our team, you will play a vital role in providing top-notch customer service to travelers worldwide.Your Key ResponsibilitiesWe are seeking a fluent...


  • Katowice, Polska zondacrypto Pełny etat

    Customer Support Specialist with Italian at zondacrypto | softgarden View job here About us zondacrypto is the largest cryptocurrency exchange in Central and Eastern Europe. It is also a company created by creative people who believe that cryptocurrencies and...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    We are seeking a dedicated and bilingual Customer Support Specialist fluent in Dutch and English to join our dynamic team at Cross Border Talents.About the RoleThe ideal candidate will provide exceptional support to our customers, ensuring a seamless and positive experience. You will be handling customer inquiries, resolving issues, and providing information...


  • Katowice, Polska Cross Border Talents Pełny etat

    Tasks:- Responding to customers via phone, chat, and e-mail (outbound and inbound).- Support customers with travel difficulties.- Change the reservation both in time and destination, change of personal data- Advise partners on flights, products, prices, fares, rules, and online servicescontributing to the success of our client.- Dealing with cancellations...