Customer Support Representative

3 tygodni temu


Katowice, Silesia, Polska Cross Border Talents Pełny etat

We are seeking a dedicated customer support agent fluent in Dutch and English at Cross Border Talents.

Key Responsibilities:

  • Respond to customer inquiries through phone, email, and chat channels.
  • Assist customers with booking changes, cancellations, and travel arrangements.
  • Provide solutions for customer issues, ensuring a high level of customer satisfaction.

Job Requirements:

  • Language Proficiency: Native/near-native fluency in Dutch and good proficiency in English.
  • EU Citizens: Open to applicants with EU citizenship.
  • Non-EU Citizens: Candidates with valid documentation (e.g., passport, student visa or Temporary Residence Card) and active student or recent graduate status in Poland are welcome to apply. Each case will be reviewed individually.

Schedule:

  • Monday to Friday: 07:00 - 19:00
  • Saturday & Sunday: 09:00 - 18:00 (working twice a month on weekends)

Qualification Details:

The salary range for this position is between 9,000 PLN per month, based on location and experience. The role offers an excellent opportunity for those who value helping others and have a background in customer service.



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