Airline Customer Support Expert with Danish Language Skills

3 dni temu


Katowice, Silesia, Polska Cross Border Talents Pełny etat

Are you a skilled customer support professional looking to take your career to new heights? We have an exciting opportunity for a Danish-speaking Airline Customer Support Advisor at our Warsaw office. As part of our team, you will play a vital role in providing top-notch customer service to travelers worldwide.

Your Key Responsibilities
  • We are seeking a fluent Danish speaker (C1 level) who is also proficient in English (B2 level) to join our customer support team. You will be the friendly voice behind one of the most beloved Nordic airlines, assisting customers with booking inquiries, cancellations, refunds, and flight changes through calls and chats in Danish.
  • You will be responsible for handling special requests, such as wheelchair assistance, pet travel, and other unique needs to make each journey seamless. This may include guiding customers through ticket purchases and payment options, as well as supporting those experiencing travel challenges.
About the Role

This is a full-time employment contract position with an initial 3-month probation period. After this time, you will have the opportunity to work in a hybrid model. Our team celebrates achievements and invests in employee growth, making us a great place to develop your skills and advance your career.

What We Offer
  • A competitive salary of PLN 9,550 gross per month
  • A 2-month paid training program to help you get up to speed quickly
  • Career growth opportunities, including fixed-term contract extensions post-probation
  • Private medical care, group insurance, sports & leisure program, social events, international environment, and celebrations
Requirements
  • Fluent Danish (C1 level) and good command of English (B2 level)
  • Previous customer service experience, preferably in the airline or travel industry
  • Confident with MS Office and general computer tools

In return for your hard work and dedication, we offer a range of benefits to support your physical and mental well-being. If you're ready to take your customer service skills to new heights, apply now to become a valued member of our team



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