Travel Advisor
2 miesięcy temu
Start Date: October 21, 2024
Contract Type: Full-Time, Labour Contract (160 hours/month)
Work Model: Full Office Work
Location: Zabrska 19, 40-083 Katowice
- Respond to customer inquiries via phone, chat, and email (inbound and outbound).
- Assist customers facing travel difficulties.
- Modify reservations, including changes to dates, destinations, and personal details.
- Provide advice on flights, products, pricing, fares, and online services to clients and partners.
- Handle cancellations, refunds, and other related tasks.
- Contribute to customer satisfaction and the overall success of our client.
- Language Skills: Dutch (C1) and English (B2) both written and spoken.
- Technical Skills: Proficiency in MS Office, web browsers, and general computer literacy.
- Personality: Energetic, positive, and enjoys customer interaction.
- Experience: Previous experience in customer service, digital platforms, and CRM tools is a plus.
- Salary: 9,000 PLN gross/month.
- Initial Contract: 3-month probation period (with paid training from day 1).
- Benefits: Private medical care (Luxmed), group insurance, and sports/leisure programs (MyBenefit).
- Work Environment: International and dynamic workplace with career growth opportunities.
- Social Perks: Team activities, events, and celebrations.
- Relocation Support: Flight ticket costs and real estate agency fee covered (no accommodation provided).
- Documents Required:
- EU citizens: Standard application documents.
- Non-EU citizens: Valid passport, student visa or TRC, proof of active student status or recent graduation from Poland.
Apply today to join the worlds largest travel company and embark on a rewarding journey in customer service
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