Customer Service Representative
3 tygodni temu
Job Summary
At Cross Border Talents, we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers.
Key Responsibilities:
- Respond to customer inquiries and provide timely and effective solutions.
- Assist customers with travel difficulties and provide personalized support.
- Modify reservations and provide advice on flights, products, and services.
- Handle cancellations, refunds, and other related tasks.
- Contribute to customer satisfaction and the overall success of our company.
Requirements:
- Language Skills: Dutch (C1) and English (B2) both written and spoken.
- Technical Skills: Proficiency in MS Office, web browsers, and general computer literacy.
- Personality: Energetic, positive, and enjoys customer interaction.
- Experience: Previous experience in customer service, digital platforms, and CRM tools is a plus.
What We Offer:
- Salary: 9,000 PLN gross/month.
- Initial Contract: 3-month probation period (with paid training from day 1).
- Benefits: Private medical care, group insurance, and sports/leisure programs.
- Work Environment: International and dynamic workplace with career growth opportunities.
- Social Perks: Team activities, events, and celebrations.
- Relocation Support: Flight ticket costs and real estate agency fee covered.
Application Details:
- Documents Required:
- EU citizens: Standard application documents.
- Non-EU citizens: Valid passport, student visa or TRC, proof of active student status or recent graduation from Poland.
We are seeking a highly skilled and experienced professional to join our team as a Customer Service Representative. If you have a passion for customer service and a desire to work in a dynamic and international environment, we encourage you to apply.
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