Customer Service Representative
4 tygodni temu
We are seeking a dedicated Customer Service Specialist to support our B2B customers in Poland. As a key member of our team, you will be the first point of contact for our customers, warmly receiving their inquiries and assisting with quick problem resolution.
Your Responsibilities- You will be in close contact with various stakeholders in the company, including Sales, Production, and Logistics, to ensure seamless customer support.
- You will enter customer orders into the system and monitor their processing status to ensure timely delivery.
- You will handle requests for product samples from potential and existing customers and ensure their timely dispatch.
- You will also take on other back-office activities, such as invoice verification or inventory management.
- You have at least one year of professional experience in Customer Service within the B2B sector.
- You are a team player with excellent communication skills in Polish and English, and you take a proactive approach to your responsibilities.
- You are interested in familiarizing yourself with our diverse product portfolio and are willing to learn and grow with our company.
- A long-term career perspective in a stable, successful, and values-driven family-owned business.
- Financial support for professional development.
- Opportunities to contribute your unique strengths and grow personally and professionally within the company.
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