Customer Experience Managera
4 miesięcy temu
Poszukujemy Customer Experience Managera
Jesteś osobą z doświadczeniem w zarządzaniu doświadczeniem klienta? Potrafisz analizować dane, wyciągać wnioski i wdrażać skuteczne strategie? Dołącz do naszego zespołu i wspólnie z nami buduj niezapomniane doświadczenia dla naszych klientów
Twój zakres obowiązków
- Współtworzenie i wdrażanie strategii poprawy satysfakcji Klienta
- Monitorowanie i analiza danych dotyczących doświadczeń Klientów
- Współpraca z innymi działami w celu zapewnienia spójnego doświadczenia Klienta
- Śledzenie trendów rynkowych i wdrażanie najlepszych praktyk
Nasze wymagania
- min. 3 lata doświadczenia na podobnym stanowisku.
- Doskonałe umiejętności analityczne i komunikacyjne.
- Proaktywne podejście i innowacyjność.
To oferujemy
- Onboarding szyty na miarę Twoich potrzeb
- Bezpłatne lekcje angielskiego
- Dofinansowanie szkoleń
- Pakiet medyczny i pakiet sportowy za 2 zł
- Ubezpieczenie grupowe na życie w korzystnej cenie
- Dofinansowanie opłat przedszkolnych/żłobkowych
- Spotkania integracyjne
- Zniżki na firmowe produkty i usługi
- Stabilne zatrudnienie w firmie z polskim kapitałem
O firmie
YES od blisko czterech dekad pielęgnuje swoją umiejętność projektowania ponadczasowej, a zarazem najbardziej współczesnej biżuterii w Polsce. Nieustannie poszukuje źródeł piękna, blasku oraz szlachetnej formy. Ponadczasowy design i innowacyjność są doceniane przez naszych(-e) klientów(-ki), a jakość naszej pracy przekłada się na wielokrotne wyróżnienia w niezależnych rankingach, jak np.:
- Diament Forbes dla najdynamiczniej rozwijającej się firmy w Polsce (2023)
- Certyfikat Great Pleace to Work (2023)
- Nagroda Effie Poland, w tym Grand Prix (2022)
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