Client Solution Consultant with Italian

3 miesięcy temu

Warsaw, Polska NielsenIQ Pełny etat

Job Description

About this job

Client Solution Consultant is the liaison between the commercial and the operational teams. This role advises, suggests and discusses solutions with the internal and external clients in terms of NielsenIQ Products without sales activities.

Responsibilities

Being the key point of contact for Business Clients in all operational matters (delivery delays, data changes, data quality issues, execution, etc.), Converting the clients’ needs into internal work orders, Being responsible for the efficiency of the databases, including optimizations and suggestions for the Client, Maintaining quality assurance procedures, Preparing and conducting client presentations of the complete production process, Remote communication with the client (phone/Hangouts, e-mail).

Qualifications:

Fluent Italian and advanced English knowledge, both spoken and written is a must, Bachelor degree in Economics, Marketing, Computer Science or other relevant fields, Minimum 1 year of Operational and Client facing experience, Ability to work in a cross-functional environment with demanding clients, Distinct communication skills (especially in remote communication), both spoken and written, Good negotiation and influencing skills, Good Microsoft Office skills, especially in Excel and PowerPoint, Combination of profound operative skills and client orientation.

We offer:

Benefits package: Multisport card, private medical coverage Medicover, life insurance, Benefit platform allowing to purchase cinema and theater tickets, Friendly working space, Hybrid working model (2 days from the office) Additional days off and recognition of special moments in your life, Stable working environment with the employment contract, A possibility to create an individual career path, additional training, A possibility to engage in charity actions and participation in numerous social activities organized within the company,

Additional Information

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

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