Customer Service Team Leader
2 miesięcy temu
what we offer
- opportunities for building new own team
- development of leadership skills in international and dynamic environment
- medical care (Luxmed)
- mental health helpline
- voluntary day
- Multisport or Multicafeteria
- group insurance,
- sport card,
- cafeteria system,
- modern office in attractive location in Cracow
- relocation bonus
your tasks
- managing a team of Customer Service Agents servicing German/French speaking clients
- driving the quality and quantity of outputs from all assigned customer associates
- staffing planning and all workforce management, work allocation
- being responsible for the team productivity,
- reviewing and monitoring work performance
- leading the customer associates via meetings and follow up sessions on corresponding
- conducting employee reviews
- preparing of required reports and presentations
what we expect
- fluent German or French (C1) and very good English (B2)
- experience in people management (as a Team Leader/Supervisor/Deputy)
- customer-oriented thinking and attitude
- excellent communication and time management skills
- availability for working on shifts and stationary in Cracow office.
Employment agency entry number 47
this job offer is intended for people over 18 years of age
Mamy inne aktualne oferty pracy związane z tym obszarem, które można znaleźć poniżej
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