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Mid/Sen Order Management Specialist with English, Wrocław

4 tygodni temu


Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat
Mid/Sen Order Management Specialist with English

For our Client's team, the new Shared Service Center located in Wrocław, we are looking for experienced candidates within the Order Management process as well as advanced knowledge of English.

Your Responsibilities:
  1. Process customer orders into the company's order management system accurately.
  2. Enter all order details, pricing and customer information correctly.
  3. Clarify any order-related queries with customers and internal teams.
  4. Communicate effectively with Sales, Customer Support and other relevant departments as needed.
  5. Address and resolve order-related issues promptly and efficiently.
  6. Coordinate seamlessly with the Local Sales Support team in the order entry process.
Your Qualifications:
  1. At least 2 years business experience in order processing (order entry experience required).
  2. Experience in a Shared Service Center environment is an asset.
  3. Transition process experience is a plus.
  4. Microsoft Office applications (Excel) and SAP SD skills are desired.
  5. Advanced English language skills (C1 level).
  6. Strong customer and stakeholder orientation.
What We Offer:
  1. Hybrid work arrangement - office located in Wrocław.
  2. Stable contract of employment in a newly established SSC.
  3. Competitive Salary Package.
  4. Internal training program.
  5. Development opportunities - new business center in Wrocław with plenty of avenues for personal growth.
  6. Set of social benefits.
  7. Business travels across EMEA region during the transition process.