Customer Back Office Specialist
4 tygodni temu
Back Office Administrator
We are seeking a skilled Back Office Administrator to join our team. As a key member of our operations department, you will be responsible for providing administrative support and ensuring the smooth operation of our business.
Key Responsibilities- Create price requests and manage timely price setups;
- FOLLOW blocked order developments, chase missing entries, and handle surcharges;
- Maintain a structured workflow by monitoring prices and customer data, proactively addressing exceptions;
- Conduct end-of-month price follow-up and manage invoicing actions in C4C to maximize monthly invoicing;
- Investigate and resolve price issues in C4C/SAP, identifying required steps for solutions;
- Propose ideas to improve back-office efficiency;
- Detect, prevent, and resolve pricing issues to ensure compliant orders, accurate invoicing, and KPI achievement;
- Support the customer service team with master data management, including customer and contract updates;
- Provide audit support with process and price/master data evidence for compliant findings;
- Perform weekly compliance reporting and provide material safety information to customers as needed;
- Collaborate as a team player, assisting with backup activities for other customer service members.
- Bachelor's degree with work experience in accounting or finance;
- Excellent communication skills with different management levels;
- IT literacy is a must;
- Team player, flexible, and customer-minded;
- Organized and likes structure and procedures.
Randstad Plus benefits package includes sports card and medical care (Medicover).
Temporary employment contract available with paid Social Security contributions and paid annual leave.
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