Customer Back Office Specialist

4 tygodni temu


Kraków, Lesser Poland TN Poland Pełny etat

Back Office Administrator

We are seeking a skilled Back Office Administrator to join our team. As a key member of our operations department, you will be responsible for providing administrative support and ensuring the smooth operation of our business.

Key Responsibilities
  • Create price requests and manage timely price setups;
  • FOLLOW blocked order developments, chase missing entries, and handle surcharges;
  • Maintain a structured workflow by monitoring prices and customer data, proactively addressing exceptions;
  • Conduct end-of-month price follow-up and manage invoicing actions in C4C to maximize monthly invoicing;
  • Investigate and resolve price issues in C4C/SAP, identifying required steps for solutions;
  • Propose ideas to improve back-office efficiency;
  • Detect, prevent, and resolve pricing issues to ensure compliant orders, accurate invoicing, and KPI achievement;
  • Support the customer service team with master data management, including customer and contract updates;
  • Provide audit support with process and price/master data evidence for compliant findings;
  • Perform weekly compliance reporting and provide material safety information to customers as needed;
  • Collaborate as a team player, assisting with backup activities for other customer service members.
Requirements
  • Bachelor's degree with work experience in accounting or finance;
  • Excellent communication skills with different management levels;
  • IT literacy is a must;
  • Team player, flexible, and customer-minded;
  • Organized and likes structure and procedures.

Randstad Plus benefits package includes sports card and medical care (Medicover).

Temporary employment contract available with paid Social Security contributions and paid annual leave.



  • Kraków, Lesser Poland TN Poland Pełny etat

    Job Description:We are seeking a highly skilled Back Office Administrator to join our team. If you have experience in accounting or finance and are looking for a new opportunity, we encourage you to apply.Key Responsibilities:Create price requests and manage timely price setups;Maintain a structured workflow by monitoring prices and customer data;Conduct...


  • Kraków, Lesser Poland Randstad Polska Sp. z o.o. Pełny etat

    Join our team as a Sales Back Office Specialist with GermanIf you thrive in a dynamic, fast-paced environment and are eager to leverage your language skills in a global setting, this opportunity is perfect for you. Join us and contribute to optimizing processes for a renowned global companySales Back Office Specialist with GermanNr ref.:...


  • Kraków, Lesser Poland Randstad Polska Sp. z o.o. Pełny etat

    Company Overview:">Randstad Polska Sp. z o.o. is a renowned global company seeking a skilled Sales Back Office Specialist with German to optimize processes in a dynamic environment.">Job Description:">We are looking for an experienced professional to prepare and process offers, manage customer interactions, and streamline sales processes. The ideal candidate...


  • Kraków, Lesser Poland Randstad Pełny etat

    Join our team as a Sales Back Office Specialist with GermanIf you thrive in a dynamic, fast-paced environment and are eager to leverage your language skills in a global setting, this opportunity is perfect for you. Join us and contribute to optimizing processes for a renowned global companywhat we offerstable employment conditionsbenefits package (private...

  • Back Office Administrator

    23 godzin temu


    Kraków, Lesser Poland Antal Poland Pełny etat

    As a Danish-speaking professional, you will be joining Antal Poland's back-office team in Krakow. Our client, an international company headquartered in the city, is seeking individuals with strong organizational skills and excellent communication abilities.The role involves reviewing and assessing user reports related to website content, analyzing and...


  • Kraków, Lesser Poland TN Poland Pełny etat

    For our client - an international company with the main office in Krakow, we are looking for Danish speakers to join back-office teams.Requirements:Proficiency in Danish language at least B2 and English at B2 level.Quick learner and adaptable to learning new processes, concepts, and skills.Excellent organizational and time management skills.Excellent...


  • Kraków, Lesser Poland Randstad Pełny etat

    At Randstad, we're looking for a skilled Sales Back Office Specialist with German to join our team. If you excel in a dynamic environment and want to leverage your language skills globally, this opportunity is perfect for you.About the RoleThis position involves optimizing processes for a renowned global company. As a Sales Back Office Specialist, you'll be...


  • Kraków, Lesser Poland Cisco Systems, Inc. Pełny etat

    Customer Success Specialist - Data CentreLocation: Krakow, PolandAlternate Location: WarsawArea of Interest: Customer ExperienceJob Type: ProfessionalCloud and Data CenterJob Id: 1430257What You'll DoThe Customer Success Specialist (CSS) role is a critical, strategic advisor and technical expert who engages with customers to accelerate their adoption of...


  • Kraków, Lesser Poland Randstad Polska Sp. z o.o. Pełny etat

    Overview:">Randstad Polska Sp. z o.o. invites applications from highly motivated individuals with excellent communication skills to join our team as a Sales Back Office Specialist with German.">Key Responsibilities:">The selected candidate will be responsible for preparing and completing sales documentation, managing customer interactions, and streamlining...

  • Krakow Office Assistant

    23 godzin temu


    Kraków, Lesser Poland Antal Poland Pełny etat

    Are you a highly organized and detail-oriented individual looking for a new challenge? Join Antal Poland's back-office team in Krakow as a Back Office Administrator.In this role, you will be responsible for reviewing and assessing user reports, analyzing and identifying content based on compliance policies, and making well-informed decisions.Responsibilities...


  • Kraków, Lesser Poland Blu Selection Pełny etat

    Discover the Charm of LisbonLisbon, a city steeped in history and culture, is the perfect destination for anyone looking to experience the best of Europe. As a Customer Care Specialist with Blu Selection, you will have the opportunity to live and work in this vibrant city, enjoying a unique blend of traditional and modern attractions. From the picturesque...


  • Kraków, Lesser Poland Headhunt International Pełny etat

    Customer Support Specialist OpportunityWe are seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.The ideal candidate will have excellent communication skills, fluency in Spanish, and the ability to work in a fast-paced...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Travel Customer Service Specialist with GermanRole Overview:This position is for a Travel Customer Service Specialist with German language proficiency to work 100% remotely.Responsibilities:Engage in daily customer contact via telephone and email.Provide travel consultancy through the company system.Assist travelers during unexpected travel...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Customer Service Specialist Job DescriptionWe are seeking a highly skilled and enthusiastic Customer Service Specialist to join our team. The successful candidate will be responsible for managing business queries, inbound calls, and providing excellent customer service.Key Responsibilities:Manage business queries and inbound calls (average 70 interactions...


  • Kraków, Lesser Poland Heineken Pełny etat

    At HEINEKEN Kraków, we are a dynamic team of business experts in finance and technology. Our mission is to deliver exceptional customer service while driving revenue growth.Job DescriptionWe are seeking a highly motivated Financial Operations Specialist to join our team. As a key member of our collection team, you will be responsible for:Monitoring customer...


  • Kraków, Lesser Poland Capita Pełny etat

    Technical Support Specialist with German/Customer Service Agent with GermanTechnical Support Specialist with German/Customer Service Agent with GermanApply remote type Office Based locations Krakow posted on Posted 30+ Days Ago job requisition id 10094957Becoming a Technical Support Specialist with German/Customer Service Agent with German at Capita:As a...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job TitleOffice Management Specialist (m/f/x)About UsWe are Tipico, a leading sports betting provider in Germany. We utilize the latest technology and work with the best partners to create an exciting environment for our players.We value trust, progress, and passion, and we push the boundaries of what is possible. Our culture is bursting with energy and...


  • Kraków, Lesser Poland HEINEKEN Kraków Pełny etat

    Customer Ledger SpecialistWe are seeking a highly skilled Customer Ledger Specialist to join our team at HEINEKEN Kraków.About the RoleThe successful candidate will be responsible for managing the Customer Ledger and ensuring it remains clean and clear.The ideal candidate will have strong analytical skills and experience working with financial data.The...


  • Kraków, Lesser Poland Capita Pełny etat

    Job OverviewWe are seeking a highly motivated and customer-oriented Customer Service Specialist to join our team in Kraków, Poland.The successful candidate will be responsible for providing excellent service to clients through various communication channels, including inbound calls and messages.


  • Kraków, Lesser Poland TN Poland Pełny etat

    A Customer Success Manager plays a vital role in our dynamic iPaaS industry.Job Description:This position involves working cross-functionally with various internal teams and external stakeholders, requiring strong organizational skills, attention to detail, and the ability to track key renewal metrics.The successful candidate will be able to quickly...