Sales Engineer

4 dni temu

Warszawa, Mazovia, Polska Visa Inc. Pełny etat

As a Sales Engineer, you play a critical role in the development of our rapidly expanding VAS business. You will work as part of a European team of payment experts for the Central Eastern Europe market supported by regional VAS Solutions and Sales teams. You will use your knowledge of products, industry, and technology to design holistic solutions that meet business and technical needs across individual customers, customer segments, and regions. You work hands-on with customers - keeping in mind evolving market, client, and consumer needs, with the objective of driving significant future European market growth for Visa. You support clients to optimize their use and performance of Visa VAS products.

Key responsibilities/accountabilities

  • Support the technical sales of our VAS solutions throughout the sales process, prioritizing customer satisfaction and Visa growth, and represent Visa VAS during customer product ideation stages, helping them fully leverage Visa VAS in their propositions.
  • Design architectural solutions that align with customer needs and goals while meeting partner and Visa objectives, and identify and address potential issues and risks in client designs and implementations, collaborating with VAS Solutions Teams when necessary to ensure challenges are resolved and value is delivered.
  • Serve as an expert on Visa VAS, offering technical advice and establishing trust-based relationships with customers.
  • Support market, customer, and competitive research to understand trends and needs, and support customers in driving efficiency and profitability by ensuring effective use and implementation of our solutions, maximizing the utilization of VAS and broader Visa offerings.
  • Continuously build knowledge of technical architecture, tools, systems, and languages used across various business partners to ensure clarity among all parties.
  • Collaborate closely with the Special Sales team and clients to understand customer needs and desired outcomes, creating solutions that utilize VAS, Visa, and client technology to deliver these needs.
  • Employ a consultative technical sales approach that demonstrates benefits aligned with the client's business objectives, ensuring the performance metrics of their payment portfolios are maximized.
  • Support the technical and product-focused responses to client requests, such as RFI/RFP, ensuring timely and high-quality submissions.
  • Operate independently on a day-to-day basis, guided by the overall strategy.

Basic Qualifications

  • 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications

  • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
  • 3-5 years of experience in the payments industry, preferably in product management or technology.
  • Established professional who demonstrates knowledge of card and non-card payments and respective client integration/interactions.
  • Strong negotiation, communication, and interpersonal skills with the ability to work creatively and independently. Experienced in simplifying complex problems, removing technical barriers, and understanding payment compliance.
  • Passionate about the future of payments, with solid knowledge of modern technologies (e.g., APIs, cloud solutions) and sales process mechanics.
  • Driven and resilient problem solver, curious and inquisitive, thriving in challenging spaces with a bias for action. Detail-oriented, strong with numbers, and positive under pressure.
  • Experienced in working across European markets and balancing interpersonal skills, technical proficiency, and commercial judgment to drive outcomes.
  • Local language (Polish) and fluent in written and verbal English.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

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