Customer Service Specialist with German @ Miele Global Services Sp. z o. o.

3 dni temu

Poznan, Polska Miele Global Services Sp. z o. o. Pełny etat

Miele Global Services Sp. z o. o.
It takes nothing less than the extraordinary to satisfy people with the highest standards. Since our establishment in 1899, we have reached this very goal with our enduring brand promise, 'Immer Besser'. We achieve inspiring results and redefine excellence every day with our strong brand, pioneering products, and award-winning services. This is why Miele is one of the most trusted and desirable premium brands in the world today.
Recruitment stages
CV selection
1 hour online interview with direct future supervisor & HR
Feedback within a maximum of 2 weeks
What we offer
extensive benefit package (including private healthcare and Multisport card);
attractive location;
work based on work-life balance concept;
friendly and supportive working atmosphere;
opportunity to grow and develop in a team of professionals;
possibility of being involved in local initiatives and social action projects.
Benefits
Sharing the costs of sports activities
Private medical care
Sharing the costs of foreign language classes
Sharing the costs of professional training & courses
Life insurance
Remote work opportunities
Flexible working time
Corporate products and services at discounted prices
Integration events
Corporate library
Coffee / tea
Parking space for employees
Extra social benefits
Holiday funds
Baby layette
Christmas gifts
Employee referral program
Charity initiatives

min. B2+ level of German language and communicative level of English language;
relevant work experience (about 2 years) in a customer care area;
good MS-Office skills and skills in SAP (nice to have);
team player able to work in cross-cultural team;
proactive approach and improvement-focused attitude.
Miele Global Services Sp. z o. o.
It takes nothing less than the extraordinary to satisfy people with the highest standards. Since our establishment in 1899, we have reached this very goal with our enduring brand promise, 'Immer Besser'. We achieve inspiring results and redefine excellence every day with our strong brand, pioneering products, and award-winning services. This is why Miele is one of the most trusted and desirable premium brands in the world today.
Recruitment stages
CV selection
1 hour online interview with direct future supervisor & HR
Feedback within a maximum of 2 weeks
What we offer
extensive benefit package (including private healthcare and Multisport card);
attractive location;
work based on work-life balance concept;
friendly and supportive working atmosphere;
opportunity to grow and develop in a team of professionals;
possibility of being involved in local initiatives and social action projects.
Benefits
Sharing the costs of sports activities
Private medical care
Sharing the costs of foreign language classes
Sharing the costs of professional training & courses
Life insurance
Remote work opportunities
Flexible working time
Corporate products and services at discounted prices
Integration events
Corporate library
Coffee / tea
Parking space for employees
Extra social benefits
Holiday funds
Baby layette
Christmas gifts
Employee referral program
Charity initiatives
,[Accepting and processing home appliance orders from our retail partners via mails;, mail product advice, checking the ability to deliver and possibly offering alternative solutions;, creation of offers in coordination with the sales force;, clarifying customer complaints even in the event of an escalation;, entry and release of credit notes and returns according to specifications;, instructing and training junior employees, monitoring their work execution and checking;, processing general administrative tasks of the department;, active participation in implementation of improvements.] Requirements: MS Office, SAP Additionally: Sport Subscription, Private healthcare, Remote work, Language courses, Home office, Work-life balance, Employee referral bonus, Integration events, Flexible working hours, Life insurance, Discounts, Free coffee.

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