Product Support Specialist
1 miesiąc temu
Expected, MS Excel
Optional, Oracle
Your responsibilities, Supporting existing user applications including but not limited to eFront, Appian and Oracle EPM, Supporting systems maintenance and administration by maintaining the static data, Build Subject Matter Expertise knowledge to compliment Client Service, Alts Product in execution of investment case projects and deliverables, Assisting in ad hoc projects such as annual attestations, risk reviews, workflow analysis, Review operational issues with to identify product gaps and follow through on effective problem resolution with the supporting departments, Participating in analyzing and designing automated solutions to business problems, Review operational issues with to identify product gaps and follow through on effective problem resolution with the supporting departments, Assisting in the coordination and execution of User Acceptance Testing and implementation, Propose insightful, knowledgeable, and effective solutions to business, operational and system problems
Bachelor’s degree or equivalent required (0 - 1 year professional experience), Fluent in English, Core business analytics skills including critical thinking, problem solving and ability to perform thorough root cause analysis, Communicate professionally, and constructively to effectively address and resolve problems with other sections and departments, Ability to work with business users and systems personnel in a team environment and effectively with virtual teams, Ability to adapt and work in changing environment and quickly under pressure, Understanding of fund accounting operations and financial knowledge, Ability to manage multiple and competing priorities and to learn and adapt to new products, technologies and models, Working knowledge of MS Office
Optional, Understanding of fund accounting operations or financial knowledge
What we offer, 2 additional days added to your holiday calendar for Culture Celebration and Community Service, Private medical care for you and your family, Life Insurance, Hybrid Working Opportunities, Professional trainings and qualification support, Thrive Wellbeing Program
Benefits, sharing the costs of sports activities, private medical care, sharing the costs of professional training & courses, life insurance, integration events, employee referral program, charity initiatives, extra leave
Join us as a Product Support Specialist, Brown Brothers Harriman is currently recruiting a Product Support Specialist. As a Product Support Specialist, you will work both independently and as part of project team. You will be providing technical support to the department by working with department staff and systems personnel in the analysis, design and support of proposed and existing Administration applications. You will be assisting in the implementation of new applications and participating along to complete until and user testing, user training and documentation of changes in operational procedures, as well as assisting in execution of automation projects and support BPO management function.
What You Can Expect At BBH:, If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.
Brown Brothers Harriman, Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for over 200 years. We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services. Our 5,000 colleagues operate from 17 cities throughout North America, Europe and Asia., , BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other. Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage. In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives., , This openness sparks innovation and agility, which adds to the entrepreneurial spirit and provides many more career opportunities for our staff. We are a group of high-performing, dedicated and caring professionals who believe that working together is the foundation for superior client service excellence., , As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution. As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career.
This is how we work,
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