R&D Specialist Color Services
2 dni temu
about-project :
This position is responsible for implementation, training and support of the Aurora global color system in the EMEAI region at our facilities, customers and distributors.
The Color services specialist is accountable for managing the timely support of business goals and objectives for the Product Systems team. You will be responsible for meeting or exceeding the stated requirements for turnaround time on team projects.
responsibilities :
Up to 30-40% travel time, as this is a home office position you can be based anywhere in Poland
Implement Aurora color matching system at Sherwin-Williams facilities and labs and external customers
Provide support and troubleshooting to internal and external customers who will use the Aurora system
Provide support for the Global Blending solution- including training and Help Desk services
Train internal and external users on the Aurora system and color matching best practices
Contribute to project plans and updates regarding the status of Aurora rollout at facility and customer locations
Create, update, and translate user guides- leveraging current communication tools including SharePoint and Brand Live
Work with Marketing, Technical and Facilities to accurately configure products according to product specifications and performance requirements as defined
Provide day-to-day administrative support in Aurora- including setting up organizations, user accounts, updating user locations, etc.
Responsible for timely product configuration in Aurora
Support data validation and data coordination activities for ERP and Aurora wave rollouts
Coordinate with business units, lab and 3rd party vendors for new customer installations- including product, hardware and dispensing equipment
Install and connect applicable equipment- spectros, dispensers, scales with Aurora system
Rely information on software needs and provide recommendations on software features based on voice of customer
Interact with data, lab, governance teams, etc. to help close gaps, resolve issues and support customer needs
Coordinate continued education training and recommendations on Aurora system and color matching best practices- including videos and other training material
Train reps on installation and use of Aurora
Liaise with the database team to provide feedback to make improvements or changes to color databases in the Aurora system to support General Industrial / Industrial Wood color match needs
Assist with feature rollout as needed for newly developed features within the Aurora system
Build application expertise through assignment on projects and enhancement request
requirements-expected :
High School Diploma
6+ years of relevant work experience
Preferred - Associate's or Bachelor's Degree
Strong communication (written and verbal) and interpersonal skills
Proven experience in delivering results while working independently and as part of a team to execute tasks accurately and consistently according to project timelines
Advanced English skills
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
fruits
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