![ITDS Polska Sp. z o.o.](https://media.trabajo.org/img/noimg.jpg)
Service Governance Senior Specialist
1 tydzień temu
technologies-optional :
Microsoft Excel
about-project :
As a Service Governance Senior Specialist, you will be working for our Client, a global financial services organization. This role is part of a small team responsible for key service management functions within the Digital Business Automation (DigiBA) platform. You will review submitted changes, conduct post-incident reviews, and provide support for IT Service Ownership (ITSO) delegates. Additionally, you will be involved in governance and reporting on cyclic and vulnerability patching, ensuring compliance and performance against set standards.
Join us, and enhance compliance through expert change management
Krakow-based opportunity with the possibility to work 80% remotely
responsibilities :
Provide ITSO delegate support for approximately 60 services
Track and manage problem records, ensuring timely resolution
Review medium and high-impact change activities against standards
Chair post-incident review meetings and follow up on action items
Produce MI and reports demonstrating compliance with change, incident, and problem management standards
Offer consultative support for service management and governance issues
Govern Service Now groups, ensuring annual recertification and adherence to standards
requirements-expected :
Experience in a service management role and its associated disciplines
Ability to collaborate and communicate effectively with stakeholders
Capability to work independently with minimal supervision
Strong relationship management skills to build rapport across diverse IT and business communities
Fluent English
Experience working with global teams across different geographies and cultures
benefits :
sharing the costs of sports activities
private medical care
remote work opportunities
flexible working time
fruits
integration events
corporate gym
mobile phone available for private use
computer available for private use
saving & investment scheme
no dress code
coffee / tea
drinks
christmas gifts
birthday celebration
sharing the costs of a streaming platform subscription
access to +100 projects
access to Pluralsight
-
Service Governance Senior Specialist
4 tygodni temu
Krakow, Polska Mindbox S.A. Pełny etatService Governance Senior Specialist Miejsce pracy: Kraków Technologies we use Operating system Windows About the project Digital Business Automation (DigiBA) are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical IT services including workload schedulers and...
-
Service Governance Senior Specialist
1 tydzień temu
Krakow, Polska Mindbox S.A. Pełny etatabout-project : Digital Business Automation (DigiBA) are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical IT services including workload schedulers and file transmissions, as well as ensuring their availability, recoverability and security. This role will be part of...
-
Service Governance Senior Specialist
2 tygodni temu
Krakow, Polska Mindbox S.A. Pełny etatabout-project :Digital Business Automation (DigiBA) are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical IT services including workload schedulers and file transmissions, as well as ensuring their availability, recoverability and security.This role will be part of a...
-
Service Governance Senior Specialist
2 tygodni temu
Krakow, Polska Mindbox S.A. Pełny etatOperating system, WindowsAbout the project, Digital Business Automation (DigiBA) are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical IT services including workload schedulers and file transmissions, as well as ensuring their availability, recoverability and...
-
Senior Analyst, Risk Governance
4 tygodni temu
Krakow, Polska HSBC Service Delivery Pełny etatSome careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity Location:...
-
Senior Analyst, Risk Governance
2 tygodni temu
Krakow, Polska HSBC Service Delivery Pełny etatSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Your career opportunityLocation:...
-
SaaS Governance Specialist
2 dni temu
Krakow, Polska ITDS Polska Sp. z o.o. Pełny etattechnologies-expected : Microsoft Azure AWS Google Cloud Platform technologies-optional : Service Management Information Security Risk Management Compliance Management about-project : As a SaaS Governance Specialist, you will be working for our client, a leading global financial institution, ensuring that the deployment of Software as a Service (SaaS)...
-
SaaS Governance Specialist
6 dni temu
Krakow, Polska ITDS Polska Sp. z o.o. Pełny etatSaaS Governance Specialist Miejsce pracy: Kraków Technologies we use Expected Microsoft Azure AWS Google Cloud Platform Optional Service Management Information Security Risk Management Compliance Management Operating system Windows macOS Linux About the project As a SaaS Governance Specialist, you will be working for our client, a leading global...
-
Operational Risk Specialist
2 tygodni temu
Krakow, Polska HSBC Service Delivery Pełny etatSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Your career opportunityEnterprise Risk...
-
Operational Risk Specialist
4 tygodni temu
Krakow, Polska HSBC Service Delivery Pełny etatSome careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity Enterprise...
-
Data Delivery Investment Governance Manager
4 dni temu
Krakow, Polska HSBC Service Delivery Pełny etatSome careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity The role...
-
Senior Control Manager
6 dni temu
Krakow, Polska HSBC Service Delivery Pełny etatSenior Control Manager - Cybersecurity Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
IT Service Manager
7 dni temu
Krakow, Polska HSBC Service Delivery (Polska) Sp. z o.o. Pełny etattechnologies-expected : ITIL AWS about-project : The IT Service Manager is a named individual who has responsibility for the ongoing supply and support of the IT Services and provides a single point of contact for any inquiries related to provision of those services. From an organizational perspective, the ITSM must operate within the context of the...
-
Senior Manager Data Governance and Reporting
2 tygodni temu
Krakow, Polska Qurate Retail Group Global Business Services Pełny etatSenior Manager Data Governance and Reporting Miejsce pracy: Kraków Your responsibilities Defines and executes a data governance strategy and roadmap including policies, standards and procedures. Partners with key stakeholders to identify and document critical data elements, including metadata, lineage, and business rules for in-scope systems, and creates,...
-
Data Delivery Investment Governance Manager
1 tydzień temu
Krakow, Polska HSBC Service Delivery (Polska) Sp. z o.o. Pełny etattechnologies-expected : Cognos GDPM Microsoft Excel about-project : The role primarily supports the Protect and Unlock pillars of the Strategy. The principal accountability of the role holder is to manage the investment governance for DAO Delivery & Portfolio management. responsibilities : Investment governance including planning, prioritisation, and...
-
IT Service Manager
4 tygodni temu
Krakow, Polska HSBC Service Delivery Pełny etatLocation Kraków, Kapelanka 42a / REMOTE WORKRequired ITIL (Incident, Problem, Change, Request), Application Regional IT Service Management team is a part ofRegional CIO – Europe department that provides thecomprehensive IT support on Local and Regional applications/services for countries in Continental Europe. The department hosts multiple roles to...
-
Senior Supply Chain Specialist, Business Analysis
1 miesiąc temu
Krakow, Polska HAVI SERVICE HUB Pełny etatExpected, SQL, Tableau Server, Power BI, VBA, Cron Jobs Optional, SAP, JDA, KINAXIS Your responsibilities, Creates close alignment with the cross-functional business teams, IT and the product managers to ensure that the reporting products and processes work together to achieve expected business results, Engages in all facets of the creation of reports,...
-
Senior Supply Chain Specialist, Business Analysis
4 tygodni temu
Krakow, Polska HAVI SERVICE HUB Pełny etatExpected, SQL, Tableau Server, Power BI, VBA, Cron Jobs Optional, SAP, JDA, KINAXIS Your responsibilities, Creates close alignment with the cross-functional business teams, IT and the product managers to ensure that the reporting products and processes work together to achieve expected business results, Engages in all facets of the creation of reports,...
-
Senior AVP, Model Risk Management
2 tygodni temu
Krakow, Polska HSBC Service Delivery (Polska) Sp. z o.o. Pełny etatExpected, R, Python, SAS, Matlab, C++, SQLAbout the project, Do you have analytical mind and like to solve quantitative problems? Can you extract statistical insights from the data? Would you like to work in an international and supportive environment, and to learn industry best practices in one of the world's largest banks? Well, then your best match could...
-
Governance Specialist, Senior Associate
3 tygodni temu
Krakow, Polska State Street Pełny etatWho we are looking forA Governance Specialist to provide a full range of corporate secretarial services as part of the Corporate Secretary Office Team (âCosecâ) that provide corporate secretarial services to legal entities within the State Street Group.The role is an Individual contributor without line management responsibilities. The role will...