IT Support Specialist

1 dzień temu


Wrocław, Polska Michael Page Pełny etat

O naszym kliencie

Our client, STENA AB Group is a global organisation with several different business units. With a strong international presence, they are expanding their operations by establishing a new IT delivery hub in Poland: https://www.michaelpage.pl/en/stena-group-it

Known for their commitment to excellence, they focus on delivering cutting-edge IT solutions while fostering a culture of collaboration, growth, and high performance.

Opis stanowiska

- Own and resolve incidents escalated by 1st Line Support with a focus on accuracy and timeliness.

- Troubleshoot hardware, software, and network issues in hybrid and cloud environments.

- Ensure security by managing phishing threats, MFA, and access reviews.

- Collaborate with IT teams, including 3rd Line Support and external vendors.

- Conduct access audits and maintain compliance across systems.

- Support and train Service Desk teams to enhance service capabilities.

- Drive process improvement and contribute to the "Shift-Left" strategy.

Profil kandydata

- 3+ years in IT systems engineering or administration, with 2nd/3rd Line experience.

- Proficient in managing Microsoft 365 environments, including PowerShell and SCCM.

- Strong problem-solving and troubleshooting skills in hybrid (cloud/on-prem) environments.

- Certifications like Microsoft Certified: Enterprise Administrator Expert are a plus.

- Excellent communication and collaboration skills.

- Familiarity with security and compliance frameworks for IT systems.

Oferujemy

- Impactful Role: Drive innovation and transformation at a brand-new IT hub.

- Career Growth: Opportunities to advance in a cutting-edge technical environment.

- Competitive Package: Attractive salary and benefits.


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