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Customer Service with German

1 miesiąc temu


Gdańsk, Polska SALES HR Pełny etat

Opis oferty

Naszym klientem jest skandynawska firma.

Oferujemy

- umowa o pracę - i bardzo atrakcyjne wynagrodzenie - otwartość na oczekiwania finansowe kandydatów
- komfortowe urządzone biuro w Gdańsku
- początkowo - praca stacjonarna (przenoszenie procesów, szkolenie, tworzenie całego centrum), potem możliwa praca hybrydowa
- pakiet benefitów od skandynawskiej firmy, który będzie dostępny po przeniesieniu procesów do Polski
- dużą samodzielność i możliwość uczestniczenia w wyjątkowym projekcie z realną możliwością awansu w ramach struktury firmy

- Bardzo dobra znajomość języka niemieckiego (C1) oraz angielskiego (B2)
- Doświadczenie na podobnym stanowisku związanym z procesem obsługi klienta / zamówieniami / logistyką minimum 3 lata
- Umiejętność przetwarzania zamówień, faktur
- Doświadczenie w pracy na systemie SAP
- Umiejętności komunikacyjne, elastyczność, pro kliencka postawa

Opis oferty

Naszym klientem jest skandynawska firma.

Oferujemy

- umowa o pracę - i bardzo atrakcyjne wynagrodzenie - otwartość na oczekiwania finansowe kandydatów
- komfortowe urządzone biuro w Gdańsku
- początkowo - praca stacjonarna (przenoszenie procesów, szkolenie, tworzenie całego centrum), potem możliwa praca hybrydowa
- pakiet benefitów od skandynawskiej firmy, który będzie dostępny po przeniesieniu procesów do Polski
- dużą samodzielność i możliwość uczestniczenia w wyjątkowym projekcie z realną możliwością awansu w ramach struktury firmy

,[zapewnienie bardzo dobrej obsługi klienta biznesowego z branży FMCG, które związane jest z przetwarzaniem przychodzących zamówień w systemie SAP (od wpłynięcia zamówienia do systemu, poprzez monitorowanie statusu, aż do rozliczenia - typowy proces O2C), zarządzanie zamówieniami, przetwarzanie zwrotów, odpowiedzi na zapytania klientów - większość 60-70% to komunikacja mailowa, 30% to obsługa telefoniczna, sprawdzanie klientów pod kątem kompletności dokumentów, współpraca z działami: logistyki, produkcji, sprzedaży] Requirements: SAP