Global Customer Support Associate with Language Proficiency

6 godzin temu


Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etat
Key Responsibilities
  1. Cooperate with key clients to ensure best-in-class service and quick resolution of issues related to order fulfillment and collections.
  2. Handle customer inquiries until resolution, including order processing, shipment notifications, missing items, product questions, defective goods, returns, and discounts.
  3. Evaluate and analyze the order file to highlight risks and opportunities impacting weekly forecasts.
Requirements
  • Experience working in a corporate environment, preferably in customer service and order management.
  • Understanding of end-to-end customer service processes.
  • Technical experience with SAP or similar ERP systems.


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