German Language Call Centre Specialist

7 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat
Opportunity Summary

This is a unique opportunity for a B2C Engagement Center Operations Manager with German to develop their skills and expertise.

Key Responsibilities
  • Lead the operations team to achieve optimal performance.
  • Collaborate with colleagues to drive business objectives.
  • Develop and implement strategies to improve departmental efficiency.
  • Manage and evaluate team member performance.
  • Analyze data to inform decision-making.
Requirements
  • Leadership experience in call centers or related fields.
  • Expertise in Microsoft Office and flow chart design.
  • Strong organizational skills with a focus on delivering KPIs.
  • Ability to work in fast-paced environments.


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