Call Center Agent

Job RequirementsWe are seeking a Call Center Agent to join our team at TN Poland. As a key member of our call center department, you will be responsible for handling inbound calls from clients, responding to their inquiries, and providing solutions to their problems.The ideal candidate will have excellent communication skills, both written and verbal, and be...

Call Center Agent - język niemieckiYour responsibilitiesDu bist unser telefonischer Erstkontakt zu unseren Kunden und repräsentierst Oviva hierbei sympathisch, authentisch und positiv Du sorgst am Telefon und via E-Mail für eine hohe Kundenzufriedenheit und ein unvergessliches Kundenerlebnis, in dem Du unsere Kunden über alle...

Job Description We are looking for a skilled Customer Service Call Center Agent – Senior Process Associate - Polish – Remote Poland to join our team.Key Responsibilities • Operational tasks of Customer Service – Call Center • Delivering different Customer Service processes KPI's • Cooperating with local Customer Service organizations •...

Opis stanowiska- Kierowanie i rozwijanie dynamicznego zespołu sprzedażowego w Call Center.- Nadzorowanie realizacji celów sprzedażowych oraz monitorowanie efektywności zespołu.- Organizacja i prowadzenie szkoleń motywacyjnych oraz rozwijających kompetencje.- Analiza i raportowanie wyników sprzedażowych.- Odsłuch i ocena jakości rozmów zespołu.-...

About the RoleWe are seeking a skilled Customer Advisor to join our team at TN Poland. As a Customer Service Representative, you will handle inbound calls from B2B and B2C clients, providing first and second-line support.Key ResponsibilitiesAddress contract and billing inquiries thoroughly and efficiently.Deal with outbound calls for administrative tasks...

About the RoleThis is an exciting opportunity to join a dynamic team as an Engagement Center Agent with Pharmaceutical Experience. In this role, you will be responsible for collaborating with internal and external stakeholders to create and deliver training content. You will also be involved in identifying and escalating priority issues.Act as first point of...

About the CompanyAt TN Poland, we are passionate about delivering exceptional customer experiences. We are seeking a skilled Inbound Call Center Agent to join our team and help us achieve our goals.Job DescriptionAs an Inbound Call Center Agent, you will be responsible for handling inbound calls from clients, providing first and second-line support. You will...

Job Overview:The Quality Assurance Specialist is responsible for ensuring that our contact centre meets the highest standards of quality in customer service. This includes developing and implementing quality assurance processes, conducting regular evaluations of agent performance, and analyzing data to identify areas for improvement.Duties and...

Opportunity SummaryThis is a unique opportunity for a B2C Engagement Center Operations Manager with German to develop their skills and expertise.Key ResponsibilitiesLead the operations team to achieve optimal performance.Collaborate with colleagues to drive business objectives.Develop and implement strategies to improve departmental efficiency.Manage and...

Key Responsibilities:We are seeking a highly motivated and detail-oriented PCI Compliance Expert to join our team as an English & Polish-speaking Contact Center Associate. This role involves providing world-class customer service while ensuring the highest standards of security and compliance.You will respond to customer inquiries, resolve issues on a...

Due to natural growth, we are increasing the size of our Customer Support Teams. We are looking for people who are passionate about customer service and who thrive on delivering unparalleled customer support. If you would like to join us on this journey of unprecedented growth and want the option to work in hybrid mode or in our modern office in Warsaw, then...

Job Overview Genpact is a global professional services and solutions firm delivering outcomes that shape the future. We are inviting applications for the role of Customer Service Call Center Agent – Senior Process Associate - Polish – Remote Poland.Responsibilities The successful candidate will be responsible for operational tasks of Customer Service –...

We're seeking a Contact Center Analyst to join our team at Gdziepracujemy, specializing in forecasting and scheduling.The successful candidate will have a solid understanding of WFM software, data analysis, and reporting.Key responsibilities include:Creating detailed forecasts of call volumes and staffing needs.Designing and implementing efficient scheduling...

About the JobWe are looking for a dynamic Customer Service Agent (Export Specialist) with English skills to join our team in Warsaw, Poland.Key Responsibilities:Provide support for logistics issues to customers in the Middle East and Africa region.Manage customers' orders and assist in providing current shipping status on existing orders.Process export...

Customer Service Role We are looking for a skilled Customer Service Call Center Agent – Senior Process Associate - Polish – Remote Poland to join our team.Responsibilities • Providing excellent customer service via phone, email, and chat • Resolving customer complaints and concerns • Working closely with internal teams to resolve customer issues...

Job Summary We are seeking a highly skilled Customer Service Call Center Agent – Senior Process Associate - Polish – Remote Poland to join our team.Key Responsibilities • Resolving customer inquiries and issues • Delivering exceptional customer service • Collaborating with cross-functional teams • Identifying and implementing process improvements...

Gdziepracujemy is looking for a Workforce Planning Expert to lead our contact center's forecasting and scheduling efforts.We require a candidate with a strong analytical mindset, able to collect and analyze data to inform business decisions.The role involves:Collecting and analyzing historical data to forecast call volumes and staffing needs.Developing and...

Key ResponsibilitiesThe successful candidate will be responsible for:Maintaining high levels of employee engagement and motivation.Providing regular feedback and coaching to team members.Developing and implementing strategies to improve team performance.Collaborating with senior management to achieve business objectives.Career Level DescriptionThis role...

At TN Poland, we are seeking a highly skilled professional to fill the role of Senior Software Engineer.Job Overview:We are looking for an exceptional candidate with extensive experience in Contact Center solution technologies to join our team. The ideal candidate will have a deep understanding of Genesys Suite of technologies and a proven track record of...

About This OpportunityWe are seeking a skilled Multilingual Customer Care Agent to join our team at TN Poland. As a representative, you will be responsible for providing exceptional customer service to our clients.Your Key Responsibilities:Deliver high-quality customer service through various channels;Meet performance targets for customer satisfaction and...