Remote Call Center Agent Job Description
3 dni temu
We are looking for a skilled Customer Service Call Center Agent – Senior Process Associate - Polish – Remote Poland to join our team.
Key Responsibilities
• Operational tasks of Customer Service – Call Center
• Delivering different Customer Service processes KPI's
• Cooperating with local Customer Service organizations
• Implementing improvements to current processes
• Involvement in projects related to Customer Service area
• Ensuring efficient customer service processes
Requirements
• High School Degree
• Customer focus
• Experience in claims management (an asset)
• Bias for action
• Team alignment
• Accountability and responsibility
• Growth mindset
• Good communication skills
• Problem solving and decision-making ability
• Ability to work with various IT applications
What We Offer
• Attractive salary
• Stable job offers
• Work in a multicultural and diverse environment
• Genpact supports professional training and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as insurance, Luxmed, Multisport Lunchpass Card, additional vacation days
About Us
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
-
Call Center Agent
2 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatJob RequirementsWe are seeking a Call Center Agent to join our team at TN Poland. As a key member of our call center department, you will be responsible for handling inbound calls from clients, responding to their inquiries, and providing solutions to their problems.The ideal candidate will have excellent communication skills, both written and verbal, and be...
-
Call Center Agent
4 tygodni temu
Warszawa, Mazovia, Polska Oviva Pełny etatCall Center Agent - język niemieckiYour responsibilitiesDu bist unser telefonischer Erstkontakt zu unseren Kunden und repräsentierst Oviva hierbei sympathisch, authentisch und positiv Du sorgst am Telefon und via E-Mail für eine hohe Kundenzufriedenheit und ein unvergessliches Kundenerlebnis, in dem Du unsere Kunden über alle...
-
Call Center Agent
5 dni temu
Warszawa, Mazovia, Polska Ria Pełny etatJob DescriptionThis role involves providing exceptional service to Polish-speaking customers by addressing their inquiries, resolving complaints, and ensuring a positive customer experience. Key responsibilities include responding promptly and professionally to inbound calls and emails, listening actively to customers, empathizing with their concerns, and...
-
Kierownik Call Center w branży medycznej
4 tygodni temu
Warszawa, Mazovia, Polska Klient portalu Praca Pełny etatOpis stanowiska- Kierowanie i rozwijanie dynamicznego zespołu sprzedażowego w Call Center.- Nadzorowanie realizacji celów sprzedażowych oraz monitorowanie efektywności zespołu.- Organizacja i prowadzenie szkoleń motywacyjnych oraz rozwijających kompetencje.- Analiza i raportowanie wyników sprzedażowych.- Odsłuch i ocena jakości rozmów zespołu.-...
-
B2B and B2C Support Specialist
5 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatAbout the CompanyAt TN Poland, we are passionate about delivering exceptional customer experiences. We are seeking a skilled Inbound Call Center Agent to join our team and help us achieve our goals.Job DescriptionAs an Inbound Call Center Agent, you will be responsible for handling inbound calls from clients, providing first and second-line support. You will...
-
Inbound Call Center Agent
5 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatAbout the RoleWe are seeking a skilled Customer Advisor to join our team at TN Poland. As a Customer Service Representative, you will handle inbound calls from B2B and B2C clients, providing first and second-line support.Key ResponsibilitiesAddress contract and billing inquiries thoroughly and efficiently.Deal with outbound calls for administrative tasks...
-
Warszawa, Mazovia, Polska Syneos Health Pełny etatAbout the RoleThis is an exciting opportunity to join a dynamic team as an Engagement Center Agent with Pharmaceutical Experience. In this role, you will be responsible for collaborating with internal and external stakeholders to create and deliver training content. You will also be involved in identifying and escalating priority issues.Act as first point of...
-
Senior Process Associate
3 dni temu
Warszawa, Mazovia, Polska Genpact Pełny etatJob Overview Genpact is a global professional services and solutions firm delivering outcomes that shape the future. We are inviting applications for the role of Customer Service Call Center Agent – Senior Process Associate - Polish – Remote Poland.Responsibilities The successful candidate will be responsible for operational tasks of Customer Service –...
-
Call Centre Performance Specialist
4 dni temu
Warszawa, Mazovia, Polska transcosmos (TCIS) Pełny etatJob Overview:The Quality Assurance Specialist is responsible for ensuring that our contact centre meets the highest standards of quality in customer service. This includes developing and implementing quality assurance processes, conducting regular evaluations of agent performance, and analyzing data to identify areas for improvement.Duties and...
-
Data Center Operations Manager Job
4 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatJob SummaryWe are looking for an experienced Public Cloud Services Engineer to join our team in TN Poland. As a key member of our organization, you will play a critical role in driving digitalization forward by designing and implementing infrastructure services that support business requirements and processes.ResponsibilitiesDesign and develop infrastructure...
-
Polish Customer Service Team Member
3 dni temu
Warszawa, Mazovia, Polska Genpact Pełny etatJob Summary We are seeking a highly skilled Customer Service Call Center Agent – Senior Process Associate - Polish – Remote Poland to join our team.Key Responsibilities • Resolving customer inquiries and issues • Delivering exceptional customer service • Collaborating with cross-functional teams • Identifying and implementing process improvements...
-
Technical Project Manager Job Description
4 dni temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatAbout UsHays Poland Sp. z o.o. is a leading recruitment agency, committed to delivering exceptional talent solutions to businesses across various sectors.Job DescriptionThis role is a unique opportunity to leverage your expertise in IT project management and lead high-profile initiatives.You will work closely with cross-functional teams to drive project...
-
Data Center Technician
4 tygodni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatReboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations.We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service.Our fully remote, round-the-clock management frees businesses from supervision...
-
Customer Service – Senior Process Associate
22 godzin temu
Warszawa, Mazovia, Polska Genpact Pełny etatJob Description - Customer Service – Senior Process Associate - Polish – Remote Poland (BFS041745)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...
-
Genpact Senior Customer Service Position
3 dni temu
Warszawa, Mazovia, Polska Genpact Pełny etatCustomer Service Role We are looking for a skilled Customer Service Call Center Agent – Senior Process Associate - Polish – Remote Poland to join our team.Responsibilities • Providing excellent customer service via phone, email, and chat • Resolving customer complaints and concerns • Working closely with internal teams to resolve customer issues...
-
Insurance Agent
4 dni temu
Warszawa, Mazovia, Polska Countryway Insurance Co. Pełny etatCountryway Insurance Co. - Warsaw & Tappahannock, VAJob Overview:We are seeking a motivated and results-driven Insurance Agent to join our team in the Richmond & Essex County offices located in Warsaw & Tappahannock, VA.This role requires strong interpersonal skills for building relationships with clients and community members, as well as a desire to help...
-
Finnish Language Customer Service Agent
5 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatAbout the CompanyWe are TN Poland, a leading provider of innovative solutions. Our mission is to deliver exceptional customer experiences through our dedicated support team.We are seeking a skilled Finnish Language Customer Service Agent to join our team. As a key member of our support team, you will be responsible for handling a high volume of client calls,...
-
German Language Call Centre Specialist
5 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatOpportunity SummaryThis is a unique opportunity for a B2C Engagement Center Operations Manager with German to develop their skills and expertise.Key ResponsibilitiesLead the operations team to achieve optimal performance.Collaborate with colleagues to drive business objectives.Develop and implement strategies to improve departmental efficiency.Manage and...
-
Data Center Architect
7 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatWe are seeking a Data Center Architect to join our team at TN Poland. The ideal candidate will have extensive experience in designing and implementing data center infrastructure solutions.About the JobKey Responsibilities:Design and implement data center infrastructure solutions using VMware technologyCollaborate with cross-functional teams to ensure...
-
Remote Customer Service Associate
20 godzin temu
Warszawa, Mazovia, Polska Genpact Pełny etatAbout the OpportunityThis is a fantastic opportunity to join our team as a Remote Customer Service Associate. As a Senior Process Associate, you will be responsible for performing operational tasks within the Auto-finance Call Center and Customer Portal.You will deliver different customer service processes KPIs, cooperate with local customer service...