Customer Service Representative with International Focus

7 dni temu


Warszawa, Mazovia, Polska WORLDLINE FINANCIAL SERVICES (EUROPE) S.A. SPÓŁKA AKCYJNA ODDZIAŁ W POLSCE Pełny etat

Customer Service Representative with International Focus

Your Responsibilities

  • We are seeking a highly motivated Customer Service Specialist to join our team in Switzerland, providing support to B2B customers mainly through written communication in French.
  • The ideal candidate will have experience in customer service in an international environment and be proficient in French (min. B2 level), English, and Polish, with Italian being a valuable advantage.
  • You will work closely with internal stakeholders and external business partners, utilizing available system landscapes to find solutions for customer queries.
  • Your tasks will include preparing customer reporting, account statements, and conducting reconciliation, as well as actively assisting the team in problem-solving activities.
  • A proactive approach with a team player mentality, customer focus, and attention to detail are essential for this role.

Our Offerings

  • You will become part of a company that is at the heart of the global payments technology industry, shaping how the world pays and gets paid.
  • Worldline offers a dynamic and inspiring work environment where you will be empowered to learn, grow, and accelerate your career.
  • As part of our team, you can expect attractive bonuses, private medical care, life insurance, lunch reimbursement, travel reimbursement, and many more benefits.

Salary Information:

We offer a competitive salary range of €45,000 - €60,000 per annum, depending on qualifications and experience, plus additional benefits.



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