Global Customer Service Representative

1 miesiąc temu


Warszawa, Mazovia, Polska Valeo Pełny etat
Job Summary

We are seeking a skilled Global Customer Service Representative to join our team at Valeo, a leading multinational high-tech automotive supplier.

This is an exciting opportunity for a motivated individual to provide exceptional customer service, ensuring timely and accurate order processing, and driving availability improvements.

About the Role

The successful candidate will be responsible for:

  • Providing world-class customer service through phone calls, emails, and other communication channels in Polish, English, and German languages
  • Ensuring accurate and efficient order entry
  • Processing customer claims and resolving issues in a timely manner
  • Maintaining a strong knowledge of sales administration SAP operations
  • Liaising with internal departments to ensure smooth information flow and high-quality services
Requirements

To be successful in this role, you will need:

  • At least 3 years' experience in a similar customer-facing role
  • Advanced proficiency in Polish, English, and German languages
  • Excellent written and verbal communication skills
  • Advanced Google Sheets (Excel) skills
  • Knowledge of SAP software
  • Experience in sales organization is a plus
What We Offer

Valeo offers an attractive compensation package, including:

  • A competitive salary range: $60,000 - $80,000 per year (estimated)
  • Opportunities for professional growth and development
  • A dynamic and international work environment
  • Flexible working conditions and benefits, including remote work options, training programs, and health insurance


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