Global Customer Service Representative
1 miesiąc temu
We are seeking a skilled Global Customer Service Representative to join our team at Valeo, a leading multinational high-tech automotive supplier.
This is an exciting opportunity for a motivated individual to provide exceptional customer service, ensuring timely and accurate order processing, and driving availability improvements.
About the RoleThe successful candidate will be responsible for:
- Providing world-class customer service through phone calls, emails, and other communication channels in Polish, English, and German languages
- Ensuring accurate and efficient order entry
- Processing customer claims and resolving issues in a timely manner
- Maintaining a strong knowledge of sales administration SAP operations
- Liaising with internal departments to ensure smooth information flow and high-quality services
To be successful in this role, you will need:
- At least 3 years' experience in a similar customer-facing role
- Advanced proficiency in Polish, English, and German languages
- Excellent written and verbal communication skills
- Advanced Google Sheets (Excel) skills
- Knowledge of SAP software
- Experience in sales organization is a plus
Valeo offers an attractive compensation package, including:
- A competitive salary range: $60,000 - $80,000 per year (estimated)
- Opportunities for professional growth and development
- A dynamic and international work environment
- Flexible working conditions and benefits, including remote work options, training programs, and health insurance
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